Job Title: Customer Service & Administrator
Location: Manton Wood, Sherwood Drive, Worksop, S80 3FY
Pay Rate: From £12.78 per hour, paid weekly
Hours: 8-hour shifts between 06:0018:00,Monday to friday ( maybe odd weekend date)
Join Our Team!
Were seeking Customer Service & Administrators to work with our prestigious client in Worksop. Youll play a vital role in coordinating and developing strategic relationships with customers, ensuring service excellence from start to finish.
If you have experience in a similar role and are looking for long-term development with the potential for a permanent contract, this is your opportunity.
What Youll Be Doing:
* Communicating proactively and reactively with customers
* Investigating and resolving customer queries in a timely manner
* Escalating issues to the Customer Services Manager when needed
* Liaising with planning and transport teams regarding late/failed deliveries and re-bookings
* Supporting continuous improvement within the customer services department
What Were Looking For:
1. Excellent communication and interpersonal skills
2. Previous customer service experience
3. Strong conflict management abilities
4. Experience using Transport Management Systems (ideally M...