Customer Services Administrator Normanton £20,500 - £24,000 Monday Friday shifts with flexible weekend rota with team (extra overtime payment made) Do you have excellent customer services experience? Are you a well organised administrator? Are you a confident communicator both written and verbal? If so, we want to hear from you Morgan King are actively recruiting for a Hire Desk controller to join our client on a permanent basis based in Normanton. This is a fantastic opportunity to join a growing business that really look after their staff and have a culture to promote from within. The role includes: Responsible for smooth running of Key Accounts and/or General Orders. Ensure all orders are taken in detail and processed correctly. Create, input and ensure accuracy of orders onto the company system to minimise account queries and potential credits. Produce and maintain a manual complete contract file, containing all relevant paperwork including signed delivery and collection notes. Ensure relevant spreadsheets (as applicable) are updated daily/weekly Answer all incoming calls within 3 rings in a polite and professional manner Achieve all targets and KPIs that are set for individuals/Administration team Create, post invoices to Sage daily, from various run code reports as specified and update Line Manager. Any customer queries must be dealt with quickly and efficiently. Liaise and communicate effectively with all levels of staff. Full training is provided Qualifications required: Confidence with IT and Microsoft packages including Excel Previous Administration and Customer services experience Able to follow company set policies and procedures Willingness to learn new processes Excellent communication skills both written and verbal Benefits: Company pension Discounted or free food On-site parking For more information, apply now.