Internal Sales Assistant
Up to £26k PA DOE
Chelmsford
Our established client is recruiting an Internal Sales Assistant to join their team.Customer satisfaction has been at the forefront of their business since 2002, providing high-quality products across the UK.
Job Responsibilities:
The role sits within the Sales team which is responsible for enhancing the sales experience internally for both the customer and the company.
* Process customer orders and upsell products to every customer.
* Organise direct and inbound deliveries through suppliers to complete all orders.
* Check every Purchase order to ensure stock availability and discounts available.
* Check orders for errors.
* Speak with customers on the phone and by email to process all orders.
* Proactively call suppliers to see what discounts can be applied to each order.
* Provide support to the Sales Executives during busy periods.
* Take ownership of complex orders and liaise with the relevant departments.
* Support customers with product queries or questions (including pre-sales and post-sales).
* Report financial discrepancies to the finance team.
* Keep up to date with various sales inboxes.
* Ad-hoc duties.
Your Experience:
* Experience working within a sales team would be a bonus.
* Strong communication skills both written and verbal.
* Able to solve customer issues and help with any questions.
#J-18808-Ljbffr