Phone Number: 02870326600
Email: info@riadaresourcing.com
Job description
An exciting opportunity has arisen for a Senior Practitioner (Band 6) to provide advocacy, guidance and support to individuals and families using Health and Social Care services across Belfast and beyond.
Responsibilities
* Engage on a one to one/family basis, offering advocacy, guidance and confidential support to people who use HSC services over the phone and in person at meetings. Support them to become engaged and involved in HSC services.
* Provide individual advocacy support to the public which involves promoting the interests of the individual and helping them find their voice.
* Support group sessions aimed at capturing the voice of the public and facilitate their involvement in providing feedback on Health and Social Care services with the intention of improving and informing service development and change.
* Work on a range of engagement and advocacy activities to enhance the participation of the public with health and social care services and the wider system to achieve change.
Skills and Qualifications
Essential Skills
* A university degree or a relevant professional qualification and 2 years’ experience in working in a paid capacity with vulnerable people who require support to overcome significant challenges.
* OR At least 5 years experience in working with vulnerable people who require support to overcome significant challenges, to include 1 years experience of coordinating projects or casework that involve partnership work & people engagement or advocacy.
* Experience of liaising with or working in statutory and voluntary agencies.
* Experience of developing effective relationships with service providers who are the subject of concerns, to achieve an appropriate balance between advocacy and constructive challenge to the benefit of users of the service.
* Experience of engaging with people and using advanced communication skills, including empathy and active listening, to establish rapport and work effectively to understand and resolve concerns.
* Hold a current full driving licence which is valid for use in the UK and have access to a car on appointment.
* (This criteria will be waived in the case of applicants whose disability prohibits driving but who have access to a form of transport approved by The Organisation which will permit them to carry out the duties of the post.)
Further Information
About the role: £19.10 per hour Location: PCC Offices (Belfast, Ballymena, Lurgan, Omagh) Monday to Friday, (9:00 AM - 5:00 PM) 37.5 hours a week Temporary role until 31st March 2026 Please note closing date for this vacancy is Thursday 25th September at 2025 at 12 noon - however you can register your interest for other upcoming vacancies by applying today