Sterling Recruitment Services are looking to recruit an experienced Administrator to join our client based in Stockton.
Please note, this is a temp to perm position.
Working hours:
Monday to Friday between 7am and 11pm, 35 hours paid per week.
Main responsibilities and duties:
Prepare daily ecamis and clinic picks, prioritising workloads through to the warehouse to achieve agreed turnaround of requests
Liaise with the client, providing effective updates on request
To carry out investigation work within the warehouse
Provide departmental cover of colleague’s workloads when required
To carry out any tasks reasonably requested by the Customer Services & Quality Manager
To demonstrate a positive approach to personal development
Maintain effective communications between the warehouse and the client via ecamis, email and telephone
Comply with Company confidentiality agreements
Skills required:
Excellent communication, listening and written skills
Excellent telephone manner
Customer Service skills
Self-motivated to achieve daily targets
Enjoy working with customers and building relationships
Numerate and literate
Problem solving
PC literate