Senior Solution Consulting Manager
The Senior Solution Consulting Manager position is a critical member of the go-to-market team. Our Solution Consultants are experts in the Duck Creek product set and partner with Sales Directors to manage the sales process.
Responsibilities
* Provide Solution Consulting (pre-sales) support on assigned opportunities; Collaborates with Sales Directors to develop and execute effective account strategies and sales campaigns that maximize the value of Duck Creek offerings.
* Develop and bring in-depth industry and product knowledge to identify client needs and align and communicate Duck Creek value propositions to them.
* Provide technical and functional expertise to sales staff and the customer through compelling sales presentations and highly engaging product demonstrations.
* Develop prospect and partner relationships by listening to, understanding, and anticipating customer needs as part of the sales process.
* Create and deliver custom demos based on customer requirements to demonstrate feasibility of the application, often requiring rapid prototyping and/or tailored product demo for the client.
* Participate in the Request for Proposal process, creating complete and compelling responses to customer questions and requirements.
* Assists the sales staff in assessing application of Duck Creek solutions to meet customer needs, create detailed business use cases, design and/or implementation specifications for complex products / applications / solutions.
* Provide feedback to Product Management and Engineering teams on product shortcomings, enhancements, and general market feedback.
Qualifications
* Degree preferred or equivalent years of practical job experience in a similar function or role
* Minimum of 10+ years' experience as software solution consulting, pre‑sales, strategy/value consulting, product management, or implementation of core P&C claims software
* 5 years experience in Insurance Technology - detailed knowledge of the P/C industry and core systems (policy, billing, and/or claims, preferably a combination)
* Minimum of 5 years of experience within the UK insurance market, with a strong understanding of industry practices and regulations.
* In addition to UK experience, knowledge of Property & Casualty (P/C) insurance for London market and across the EMEA region is highly preferred.
* Ability to support clients in developing business cases and ROI analyses, including explaining and calculating the value of proposed solutions.
* Willingness to engage as an industry thought leader, maintaining an active and professional presence on social media platforms (e.g., LinkedIn).
* Strong and polished presentation skills with experience in complex sales situations
* Proven ability to learn new technology and product capabilities
* Proven ability to leverage and work across a team of high performing individuals and teams
* Proven ability to manage other individuals in delivery of key projects
* Proven ability to work in a fast paced environment with multiple projects in parallel
* Good organizational, multi-tasking, and time-management skills
* Ability to produce high quality, professional deliverables and written correspondence
* Preferred experience with positioning a SaaS value proposition
* Preferred experience identifying client needs and relating to ROI/business benefit statements
* Preferred management experience with team and project
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