Why this job matters
Are you someone with a wealth of life experience that can help you navigate challenging situations? This could be resilience from raising a family or the life skills you've built from building relationships. If so, you have transferable skills to succeed in a Customer Service Billing role with EE.
Join our Billing Team in Plymouth to speak with customers over the phone about their accounts, listen to their needs, and work together to find the best outcomes.
We understand life is dynamic, and this role offers flexibility. We support your success by allowing you to schedule your own breaks, bank time, and occasionally work from home.
What’s in it for you?
* A starting salary of £25,087, rising to £25,684 after 8 months, plus incentives and bonuses.
* Online GP access via telephone or video 24/7 for you and your immediate family.
* Market-leading paid carer’s leave—up to 2 weeks for those caring for family or friends.
* Family Leave—up to 18 weeks full pay and 8 weeks half pay in the first year for maternity, paternity, or adoption leave.
* Discounts on EE & BT products, saving you hundreds of pounds annually.
* Support to develop your career within EE.
* Season Ticket Travel Loan to fund your commute.
* Volunteering days to give back to your community.
* Optional private healthcare and dental insurance.
We offer a great team culture, meaningful support, and tailored training to help you build a lasting career. What are you waiting for?
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