We are very excited to be recruiting an Administrator to support a busy Credit Control team. The company is based in Kingswinford.
The position will report into to the Credit Control Supervisor & Manager, and you will be involved in a variety of accounting responsibilities to ensure the Credit Control processes are accurately maintained, and process deadlines are met.
The main duties will be:
* Responsible for ensuring that all property and tenant records on our system are up to date and accurate.
* Processing Credit Control Transactions
* Work with cashiers to ensure tenant's accounts are reconciled and allocated as required.
* Ensure accurate and up to date financial data is always maintained.
* Produce System Generated Statements, Reminders, Emails and Reports on a Yearly, Quarterly & Monthly basis.
* Telephoning customers and requesting missing data and remittances
* Producing Tenant Statements.
* Processing Tenant refund requests
* Processing Tenant bad debt write offs.
* Full preparation and administration of bad debt/CVA paperwork.
* Liaise with Credit Control Team and Legal with regards to Insolvent Companies prior to write off where required.
* Query Management - Chase up Service Charge Budgets, Reconciliations, and Insurance documents.
* Any other duties reasonably within the capability of this role.
The successful candidate will have the following skills :
* Excellent communication skills, with the ability to interact at all levels of the business, and with external customers and tenants.
* Some previous credit control experience is ideal but not essential.
* A minimum of 2 years administration skills is essential.
* Be well-organised, with strong organisational skills and able to develop and monitor plans to consistently meet agreed deadlines.
* Resilient, with the ability to meet tight deadlines and cope with multiple & varied tasks.
* Innovative, with a desire to identify process improvements.
* Willingness to learn and demonstrate a flexible approach to working.
* Professional attitude and approach
* Good system skills including Excel, Outlook, and a willingness to learn new systems.
* GCSE or equivalent Grade C/4 or above Math and English.
In return the company will provide an exceptional benefits package, including Enhanced Pension, Onsite gym & personal trainer, Subsidised Canteen, Employee Assistance Programme,27 Days Annual Leave increasing with length of service 28 days at 4 years and 29 days at 8 years, Life Assurance 4 x salary and free onsite parking.
We would love to hear from you, can you click apply on the advert or email your CV to (url removed)
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