Description Proposed Interview Date: Week Commencing 07 July 2025 Closing Date: Wednesday 25 June 2025 Contract Type: Temporary until 29 March 2026 ( 2x Positions available) Salary: FC6 £29,508.69 - £32,437.03 Work Pattern: 36 hours per week, Monday to Friday (Tuesday to Saturday 1 in 4) Location: Bankhead Central, Glenrothes & Fife Wide Supporting Statement As part of your application, you must provide us with a Supporting Statement which outlines to us how your skills and experience make you a good candidate for this vacancy. For more information, check out the How to Apply section of our Career Site. Without a Supporting Statement, your application will not be progressed. Please upload your Supporting Statement at the section marked ‘upload resumé’. Your Supporting Statement must not be a CV. More information is available on our Career site at www.fife.gov.uk/jobs/supportingstatement Job Details An opportunity has arisen in the Safer Communities Team in the role of a Safer Communities Officer, working daytime Monday to Friday (Tuesday to Saturday 1 in 4) supporting residents who are affected by private space antisocial behaviour issues. You will case manage neighbour complaints to find resolutions and work as part of a team, with colleagues as well as partners to achieve this. There are two temporary positions available. Key aspects of role the include: Being the initial point of contact for customers. Responding to complaints of private space ASB. Proactively gathering evidence to support and substantiate complaints of ASB. Cultivating and maintaining relationships with victims/complainers. Issuing warnings verbally and in written form to perpetrators of ASB. Case management of ongoing ASB cases through escalation process. Preparation of cases for further action where required. Managing an active caseload. Monitoring cases to ensure they are resolved. Provide advice, guidance and work in partnership with colleagues in other services in relation to ASB and neighbour disputes. Taking ownership of private space ASB in a designated geographical area and support Fife-wide issues as necessary. Operating and maintaining technically complex surveillance and noise equipment, including the use of a Noise App. Maintaining detailed records and providing written reports to Line Manager as required. The Person To work confidentially with a range of customers and have a helpful attitude Positive work ethic and attitude Communication and persuasive skills with the ability to remain tactful, firm and fair in potentially confrontational situations Written communication skills Team working skills Ability to travel across Fife Confident user of IT applications, showing ability to use packages effectively. A link to the role profile is included below where you will find more information about the job and the type of person we are looking for. Further Information Role Profile - When preparing your supporting statement, review the role profile and think about how you meet the essential criteria Role Profile How We Work Matters - Our employees are expected to display and promote certain behaviours in the workplace. See our How We Work Matters behaviour framework for more information. Employee Benefits - Employees have access to a benefits package that offers discounts on a wide range of products and services Directorate Information - Council Department information Social Media - Search for more 'Fife Council Jobs' on Facebook or follow us on X @FCJobsOfficial Alternative Formats - Job information can be made available in alternative formats, to make a request please email: transactions.recruitment@fife.gov.uk For more information, please contact: Suzanne Scobie, suzanne.scobie@fife.gov.uk