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Guest Experience Leader (Hiring Immediately), Crawley, West Sussex
Client:
Wagamama
Location:
Crawley, West Sussex, United Kingdom
Job Category:
Other
EU work permit required:
Yes
Job Views:
3
Posted:
08.05.2025
Expiry Date:
22.06.2025
Job Description:
Front of House Manager | Full Time
At Wagamama, we celebrate individuality and diversity. With over 165 restaurants in the UK and Ireland, we are seeking a Front of House Manager to join our journey to nourish both body and soul.
The Role:
As a Front of House Manager, you will lead with passion, creating a positive environment for guests and team members. You will support the development of your team and drive restaurant performance to achieve outstanding results.
We are looking for someone who:
* Is passionate about supporting and developing their team while maintaining high standards
* Has experience in shift planning and team coaching
* Understands managing labour, rotas, and the financial aspects of restaurant operations
* Loves celebrating success and recognizing individual drivers
What We Offer:
* Biweekly pay and tips share
* Access up to 30% of earnings before payday with Wagestream
* £1000 annual bonus opportunity
* Flexible hours to support your side activities
* Free shift meals from our menu and 50% off outside work
* Family-friendly policies including 26 weeks full pay and 13 weeks half pay for expectant or adopting parents
* Opportunity to experience new menus first
* Wagamama parties and VIP guest events
* Recognition through our nationwide program
Additionally, we provide pension schemes, holiday, training, cycle schemes, discounts, gym memberships, and long service awards.
Be You, Be Wagamama:
Wagamama is proud to be part of the Disability Confident scheme.
As this role is based at an airport, successful applicants will need to apply for an airport pass (paid for by Wagamama). This involves providing five years of continuous references and completing a DBS check. If a pass cannot be obtained, we will consider roles in nearby non-airport locations.
*100% of tips go to our teams. Tips vary by restaurant and are at guests' discretion. Tips are not considered wages and are not guaranteed.
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