Overview
Join Cheshire East Council’s Parking Services team and play a vital role in keeping our roads safe, accessible and moving. We are looking for motivated and community focused individuals to join us as Civil Enforcement Officers, working in a visible frontline role that supports residents, businesses and visitors across the borough.
About you
The successful candidate will be calm, approachable and resilient, with the ability to deliver a high standard of customer care at all times. They will be capable of remaining professional and composed in challenging or confrontational situations. A good standard of education is required, along with excellent attention to detail and an understanding of relevant parking and traffic regulations.
The role suits someone who enjoys working outdoors and is confident using mobile technology as part of their daily duties. The post holder must be flexible in their availability, including working evenings and weekends as required.
To find out more about the essential and desirable criteria for the role please view the attached job description specification document.
Role responsibilities
As a Civil Enforcement Officer, you will work across Cheshire East’s highway network to help ensure parking and traffic regulations are followed, keeping roads safe, accessible and moving. These roles are based from Macclesfield Town Hall and will primarily cover the north of the borough including Macclesfield, Wilmslow, Knutsford and Alderley Edge, although there may be occasions where you are required to work elsewhere across the borough.
The role is mainly outdoors and includes on street and off street patrols across the highway and council operated car parks. You will educate motorists on safe, considerate and legal parking, particularly in and around schools, helping to keep children and pedestrians safe at drop off and pick up times. You will also support traffic flow, open and close pedestrianised areas and car parks, and issue Penalty Charge Notices where required.
Mobile technology and body worn equipment will be used to record information accurately and support a professional, visible frontline service.
Benefits and terms
* Enhanced annual leave - Start with an impressive 34 days of annual leave (including bank holidays) from day one, and watch it grow to 39 days after five years of service
* Purchase of annual leave – You can purchase up to 10 extra days of annual leave each year (Pro-rata for part-time staff)
* Flexible working pattern - 37-hour standard full-time week with flexi-time and hybrid/remote working where possible
* Enhanced public pension - Career average pension, with contributions built at a rate of 1/49th of yearly pensionable pay
* Employee assistance programme - Free and confidential assistance service for work and personal life
* Discounted gym membership - Corporate membership prices for Everybody Leisure (Gym, Swim and Group Fitness; Off-Peak Racket Sports; Athletics Tracks; Sauna/Steam/Spa) at all 16 facilities
Join us and experience a workplace that truly values and supports you!
About Cheshire East
Cheshire East is an amazing place to live and work. As one of the largest employers in the borough, we offer a wide range of challenging and rewarding career opportunities. We are working for a brighter future – together, with a commitment to a workplace culture that provides a shared purpose and a team approach to delivering the best service for our customers and communities.
If you want to be part of our award-winning council and contribute to our ongoing success, have the flexibility and drive to enable us to innovate, and are committed to working as part of a team to deliver exceptional service, we would especially like to hear from you.
Equal opportunities
As an equal opportunities employer, we welcome applicants from all backgrounds and want our workforce to reflect the diversity of our local communities so that we can all work for a brighter future together.
Application process
Applicants should ensure all sections of the application form are completed as failure to do so will result in their application being rejected. Please check the email account (including junk/spam boxes) from which you apply regularly as we will use this to contact you regarding your application. If you have not heard from us within 4 weeks of the closing date, you may not have been shortlisted. Please do not be discouraged from applying again. For technical enquiries please email sourcingteam@ecwip.co.uk. Please quote the job reference number in all correspondence.
Adjustments and informal chat
Cheshire East Council is committed to making our recruitment process accessible and fair. If you need us to do something differently during the application, interview or assessment process, please let us know and we will discuss this confidentially. This may include providing information in an alternative format, additional time during assessments, or other reasonable adjustments to support applicants with a disability, neurodivergence or long-term health condition. For an informal chat about the role, please email louise.mitchell@cheshireeast.gov.uk.
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