Role: People Partner
Location: Perivale, London – hybrid, 3 days a week in office
Salary: £30,000 - £32,000 DOE plus extensive benefits
Contract type: Permanent
Employment type: Full time
Working hours: Monday – Friday 37.5 hours (8am-4.30pm, 8.30am-5pm or 9am-5.30pm) – May be a requirement to be flexible with these times due to ad hoc support required for stakeholders
Do you want to work for the nation’s largest online pharmacy ensuring excellence for all our patients? We’re a market leader in the pharmacy world, with 25 years’ experience, helping over 1.4 million patients in England manage their NHS prescriptions from request through to delivery. We are Great Place to Work certified as we consider colleague experience a top priority every day. Our people are fundamental to our success and ensuring we achieve our vision to be a world leading, patient-centric digital healthcare provider. We are committed to continuing to develop a positive, open and honest working environment for all.
This is an amazing opportunity to build a career in a values-led business alongside a strong people team within a fast-paced business with huge growth ambition. We celebrate diversity and welcome unique ways of thinking, but something we all have in common is our values.
This is a true generalist People role which will primarily support our Ops teams, who in the most part work on site in one of our operations locations.
What’s in it for you?
Occupational sick pay
Enhanced maternity and paternity pay
Contributory pension
Discounted insurance (Aviva)
Employee discount site
Discounted gyms (via our blue light card and benefits schemes)
Employee assistance programme
In-house mental health support
Free onsite parking
Health and wellbeing initiatives
Social events throughout the year
Cycle to work scheme
Green car scheme*(subject to minimum earnings)
Registration fees paid (GPhC, NMC, CIPD etc)
Long service bonus
Refer a friend bonus
Blue light card
Hybrid working
Commitment to CPD/training
25 days annual leave increasing with service
Annual leave buy and sell scheme
Discounts & Exclusive offers at The Springs, Leeds
25% Discount & health & beauty purchases
25% Discount on Pharmacy2U Private Online Doctor Services
What you’ll be doing?
* Build great relationships with your stakeholders, mentoring and advising them on People matters.
* Owning core People processes including Employee Relations, Performance & Pay Review, Engagement Initiatives, Benefits Administration and Communication updates.
* Providing insights from Ops to support Senior People Partner and Head of People to shape the wider People Strategy and contribute to the People Roadmap.
* Coaching managers on people issues, ranging from career development to managing difficult conversations.
* Supporting the full employee life cycle of our Ops team including cyclical processes like performance and pay reviews.
* Collaborating with the People Coordinator to manage operational People tasks.
* May be required to line mentor and/or manage a People Coordinator, providing day-to-day guidance, development support, and performance oversight as needed.
* Provide expert guidance on People policies, employment law, and best practices; develop, review, and update policies to align with legislation; and ensure effective communication and consistent implementation in partnership with managers and stakeholders.
* Supporting Onboarding/Offboarding and continuing to evolve these processes.
* Employee Relations - supporting managers with probations, absence management, performance management, investigations, disciplinaries and grievance cases. Including some complex cases.
* Supporting managers and team members with all Family Friendly leave requests.
* Coordination of Talent needs with the relevant Talent team member.
* Coordination of Development & Wellbeing needs with the relevant Wellbeing & Development team member.
* Designing, organising and delivering learning/training workshops where relevant in collaboration with the Development & Wellbeing team.
* Support the People team in embedding succession planning and talent mapping.
* Supporting initiatives in line with the roll out and delivery of our Diversity & Inclusion strategy.
* Monitoring our Engagement scores/metrics and supporting the rollout of Engagement initiatives.
* Provide support for business inductions as needed, ensuring a smooth onboarding experience for new employees.
* And lots of other exciting projects along the way!
Who are we looking for?
* A strong awareness and knowledge of Employee Relations and employment law
* Outstanding communication and interpersonal skills
* Excellent organisational and time management skills
* Ability to juggle a range of tasks effectively with excellent stakeholder management skills - this role is people centric first and foremost
* Results focussed and constantly aims to deliver within agreed KPIs
* An interest and eye for spotting opportunities to better processes and the initiative to implement changes
* Energy, passion, a self-starter, and a sleeves-rolled-up mentality
* Have the ability to develop effective working relationships with colleagues at all levels of the business
* To be tech savvy with a passion for learning more in this area
* Strong experience in a similar HR Advisor/People Partner role, preferably in a high growth business environment
* A CIPD qualification is great, but not essential for this role
What happens next?
Please click apply and if we think you are a good match, we will be in touch to arrange an interview.
Applicants must prove they have the right to live in the UK.
All successful applicants will be required to undergo a DBS check.
Unsolicited agency applications will be treated as a gift.
#INDLP