ABOUT MAX MARA FASHION GROUP
Max Mara Fashion Group is recognized throughout the world as the precursor of
modern pret-à-porter fashion. offering “haute de gamme” feminine clothing, produced according to excellent
industrial processes. fashion style.
We are currently seeking a Store Manager for the new Marella store in the Harrods for a full-time permanent position.
Coordination and management of all activities related to the assigned store
Ensuring that the business objectives are met, including brand image, customer service satisfaction, brand identity and corporate standards required
Guarantee qualitative and quantitative staff and personal goals achievement, alongside the objectives set by the retail director
Develop the database and implement CRM activities under Brand guidelines and by using the given tools ( iPad, Mobile, etc )
Develop and consolidate the Client database
Guarantee high visual standards in stores, for products, and sales representatives, in alignment with the brand's standard requirements
Planning and developing the staff's product, clientele and sales knowledge by optimising the available tools and the company's methods of training
Gathering and analysing data, and providing feedback to headquarters
Managing product requests from the assigned store door, optimising its stock level
Analyse selling reports and business performance
Guarantee all assigned resources are constantly representing the brand
Selling according to the needs of the store and the management priority
Human resource management
Networking