Quality Administrator - Uxbridge
£25,000 to £28,000 per annum
A lovely opportunity has arisen for a Quality Administrator to join a long‑standing, family‑run business based in the Uxbridge area. If you have previous quality administration experience and are looking for a role that encourages growth and development, this could be the ideal next step for you.
Benefits
* 25 days holiday plus Bank Holidays
* Birthday off every year
* Work hours: Monday–Thursday, Friday (2 hours) with one half‑day Friday per month
* Company pension
* Life assurance scheme
* Annual performance review
* Regular social activities across the business
* Hybrid working after successful probation
Key Responsibilities
* Investigate and resolve client complaints and non‑conformances
* Conduct internal quality audits
* Support preparation for the annual ISO audit
* Collaborate with internal departments and advise on supplier issues
* Update quality procedures in line with process changes
* Perform general administration duties (e.g., scanning supplier certificates and other documents)
* Check orders and raise credit notes
* Review contracts
* Send out client reviews and questionnaires
Qualifications & Skills
* Strong communication skills
* Proficient with Microsoft Office (Outlook, Word, Excel)
* Excellent attention to detail and organisational/planning skills
* Experience with quality management systems such as ISO 9001/AS9102
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