About the role
Title – Front of House, receptionist
Pay Rate – £15.00 ph
Location – Mayfair, London
Shift Timings – Full time, Monday to Friday, 08:00-18:00rs
BardWood Support Services are recruiting on behalf of our client for Corporate receptionist to work in a prestigious corporate site, where you will be required to provide a Front of House service within reception, playing an instrumental role in delivering excellent customer service to both internal and external clients.
The position requires you to have a high level of self-presentation, customer service & communication skills are essential along with a positive/helpful attitude.
Your main responsibilities may include:
* Act as first point of contact for all queries in an efficient and concise manner
* Provide a warm, professional, and personalised welcome to all guests
* Meet and greet all visitors and advise host of visitors arrival
* Act as point of contact for incoming calls.
* Operate switchboard in a timely and professional manner
* Effectively build and maintain professional relations with both internal and external contacts
* Up keep of meeting rooms and report any issues to the Facilities team
* Replenish Front of House refreshments when required
* General administrative support.
* Providing Health and Safety information for new starters (i.e. New Starters Building Induction)
* Keep reception tidy and presentable
* Weekly fire cell tests alongside fire contractor
* Update daily visitor list
* Assist with visitor pass requests when required following security process.
* First class customer service
* Good computer literate skills and outstanding communication
* Answer emails relating to requests for Daily needs
* Answer phone and book visitor parking spaces
* Provide input to the team regarding improvements to services
To succeed in this role, you will need the following:
* 5-year checkable work/career history
* Experience in a similar role preferred
* SIA license is preferred but not essential
* Possess the ability to work under pressure
* Excellent communication skills, both verbal and written
* Professional and courteous telephone manner
* Experience of delivering excellent customer service both face to face and over the telephone
* Ability to liaise with people at a Senior Level
If you are looking for a new challenge and feel you have what it takes to deliver an exceptional service, then we would love to hear from you – please apply today for an immediate interview.