About Samson
Samson is the Executive Jet facility located on the South apron of Newcastle International Airport.
The facility is ideally situated to allow executive passengers and crew members a simple transition to and from their private aircraft.
Samson was previously awarded Fixed Base Operator (FBO) Member of the Year' at the 2024 Paragon Awards in New Orleans, USA. Samson is the first FBO outside of America to be crowned the winner.
About the role
We are currently looking to recruit a highly motivated and flexible person to join our Samson team and support the operation of our Executive Jet Terminal.
The successful applicant will be required to oversee the smooth turnaround of aircraft, and ensure that VIPS and Business Executives are processed efficiently. No two days are the same as a Samson Operative, with a unique customer base and varied aircraft support requirements.
Main responsibilities will include:
* Delivery of excellent customer service. Providing excellent customer care, and handling aircraft safely and efficiently to the highest standards of safety (e.g. passenger processing, marshalling and re-fuelling of aircraft)
* Cooperate with other Operational Departments ,(e.g.Airside Operations Units) to promote a combined customer focused service, thereby promoting South Side ramp safety.
* Utilising multiple skills and training to employ a range of aircraft ground support equipment to meet customer needs.
* Support medical flights, playing a vital part in transferring patients to medical treatment, and the timely movement of life-saving organs to recipients.
* Handle a wide spectrum of aircraft from small to large business jets, plus helicopters and visiting military aircraft.
* Enthusiastically promote the Samson product portfolio by assisting the Team Leader in identifying and maximising additional opportunities to generate income.
* Support the Team Leader and Finance Department by ensuring that invoicing and payments are correct and collated in a regular manner.
Additional Criteria:
* Previous aerodrome operational experience would be a distinct advantage.
* Well organised with the ability to prioritise effectively
* Strong and confident communicator
* IT literate and capable of operating under their own initiative. Furthermore, whilst not essential, previous aerodrome operational experience would be a distinct advantage.
Why come onboard?
* Free on-site car parking whilst at work
* Reduced parking charges Park & Fly
* Generous annual leave entitlement
* Access to contributory pension scheme
* Death in service
* Vehicle car scheme
* Tyne & Wear Metro season ticket
* Car servicing and repairs
* Access to World Duty Free
* On-site occupational health support
* On-site physiotherapist
* Employee assistance programme support
* Subsidised private healthcare
* Cycle to work scheme
* Employee discounts at airport retail/ catering outlets
* Company and Performance related bonus scheme
* Subsidised membership to our on-site gym
Final call for a Samson Operative Assistant!
This post requires access through the Critical Part at the Airport and therefore in line with Department for Transport regulations; you will be required to demonstrate during the recruitment process, that you have no relevant criminal record.
Newcastle Airport Limited promotes the equality of opportunity.
Being part of the Disability Confident Commitment means that we want to ensure all our organisational policies and processes are accessible and inclusive to everyone. This includes our recruitment strategies, and we welcome applications from all prospective candidates.
Key Dates:
Should you be successfully shortlisted, interviews will take place on 1st and 2nd December 2025.