Job Description This is a brand new location for our client so we're looking for a self starter who can drive standards from the beginning, install processes and ensure every detail is considered. You'll have the full support of the Group Manager and our London based teams with regular visits to London offices, regular on site meetings and collaboration sessions. Key responsibilities include: Supervision of all catering related services. Set clear expectations and provide ongoing feedback to maintain a high level of performance Quality Control - monitor food quality, presentation, and service standards to ensure they meet or exceed customer expectations. Address and resolve any issues or concerns promptly to ensure customer satisfaction Logistics Management - coordinate orders and delivery, event and meeting setup and breakdown of catering equipment and supplies. Oversee the flow of events, including food service, beverage distribution, and guest interactions. Manage inventory and order supplies as needed to maintain adequate stock levels. Customer Service - foster positive relationships with clients and guests, addressing their needs and concerns. Handle customer inquiries, requests, and special dietary requirements with professionalism and courtesy. Be curious, solicit feedback from clients to continuously improve catering services