Hello!
We are so delighted you are considering coming to work with us at Cumbria, Northumberland, Tyne and Wear NHS Foundation Trust (CNTW).
We know the power of looking into an organisation, one you might want to work in, or one where you are going to get help, and being able to say, 'I've seen somewhere I can fit in and be myself.' We're on a journey to make the Trust an inclusive employer, representative of the community we serve and we want more of our community to consider applying for jobs with us.
Opportunities for you
Spanning east to west coasts from Northumberland to Cumbria and from the Scottish Borders down to Middlesbrough we've got exciting new opportunities available at every level and in every area.
We offer flexible working, helping work fit around family and caring responsibilities, or training and development needs and there's lots on offer in the way of benefits, such as, lease cars, childcare schemes, staff discounts, season tickets for travel and a cycle to work scheme. All this in a vibrant workplace supported by the following staff networks. Cultural diversity staff network Disabled staff network LGBT+ staff network
We also have a number of staff support groups which are open to any staff to attend. These Include: Armed Forces and Veterans Staff Association Mind, Health and Wellbeing Community Menopause toolkit and cafes and staff carer support group
We offer fantastic personal development opportunities through our Collective Leadership Programme and other Organisational Development initiatives. Whatever you are looking for, you will be joining a supportive, friendly team, offering varied and interesting roles, with opportunities for career progression.
Always improving
CNTW is regulated by the national healthcare regulator, the Care Quality Commission (CQC). Our last two inspections have rated us as an outstanding organisation. We're always seeking to improve as an organisation. Do you want to be part of that?
Please note that it is a requirement of this Trust that all external applicants pay for their own DBS certification if a DBS check is required for the post. The method of payment is a salary deduction from your first monthly pay
Job overview
South Tyneside Community Treatment Team are looking to recruit a caring and compassionate Clinical Support Assistant with excellent interpersonal and communication skills to work as part of our multi-disciplinary team offering treatment to clients experiencing moderate to severe mental health difficulties. You will provide evidence-based interventions under the direction of qualified clinicians in various settings including, community settings, team base, clients homes and in-reach interventions within hospital settings.
This role includes facilitating physical health clinics and it is essential for the successful candidate to complete phlebotomy duties, and training is available in the Trust.
We are keen to develop clinicians and provide excellent training opportunities to allow you to deliver NICE guidance treatment. We are proactive with Team Wellbeing and have various support mechanisms available.
You will work closely with the multi-disciplinary team including nurses, Occupational Therapists, Psychology/Psychological Therapist, Consultant Psychiatrists, Clinical Support Assistants and Peer Supporter. You will receive regular supervision both on an individual basis and in a group setting and will work closely with other CNTW services and local agencies.
Main duties of the job
To assist in the delivery of care to service users who have a variety of needs, diverse presentations and a range of mental health conditions, under the direction of a registered practitioner.
To implement and evaluate care within a prescribed framework as a member of the care team ensuring that high quality, individualised care is delivered and that this promotes recovery and wellbeing and maximises independence.
To support in the running of treatment clinics including phlebotomy and physical health checks. It is essential for the successful candidate to complete phlebotomy duties and training is available in the Trust.
To maintain electronic health records of any treatment interventions completed.
To work as a member of the team in providing excellent and effective person-centred care. In-reach work into hospital environments will be required.
To provide compassionate care that is based on empathy, kindness, respect and dignity.
To actively engage with supervision and appraisal process as identified in Trust policy.
Working for our organisation
We aim to attract and retain a diverse, talented and committed workforce, who are caring and compassionate, and therefore able to meet the demands of the modern NHS now and in the future. In return we can offer a dynamic working environment in which to build a career
Detailed job description and main responsibilities
Please find attached job description for full details.
Advertising date : 1st July 2025
Closing date : 15th July 2025
We welcome your application.
Person specification
Education and Qualification
Essential criteria Senior Healthcare Support Worker or equivalent or working towards
Knowledge and Experience
Essential criteria Experience of working in community setting Experience of working/ volunteering in an appropriate care setting
Skills and Competencies
Essential criteria Understands the clinical presentations and treatment expectations Good verbal and written communication skills ICT Functional skills Ability to work without direct supervision Ability to develop the skills of others and to contribute to a learning environment
Please note, due to changes implemented by the Government to the UK immigration policy, individuals who require a Health and Care Visa or a Skilled Worker Visa may no longer be eligible for sponsorship where the UKVI salary threshold is not met or if the occupation is not included in the updated Immigration Salary List (ISL). Applicants must check their eligibility to be employed in any role they are interested in applying for, prior to completing an application for employment. Any applicants who do not meet the eligibility criteria will not be progressed.
Please ensure to check out all of the supporting documents linked to this advert, for useful information about working for us, information from our Chief Executive and much more.
Employer certification / accreditation badges
Applicant requirements
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Documents to download
Job Description (PDF, 447.7KB) Tips on how to complete your application (PDF, 171.4KB) Reference Guidelines for Applicants - Please Read (PDF, 20.0KB) Interview Guarantee Scheme (PDF, 127.3KB) Employee Benefits (PDF, 922.8KB)