Customer Service Level 3 Apprenticeship
Apply From: 17/12/2024
Learning Provider
Delivered by FIRST INTUITION LIMITED
Employer
DHL Supply Chain Limited
Vacancy Description
What the programme looks like:
* 18 month structured program
* Organise and deliver customer service
* Understand the customer service environment
Principles of business:
* Interpret organisational strategy and communicate how this impacts others
* Understand customers and customer retention
* Managing Personal and Professional Development
* Resolve customers' problems and improve performance
Key Details
Vacancy Title
Customer Service Level 3 Apprenticeship
Employer Description
Founded in 1969, DHL is the world's leading logistics company. Our 395,000 people in over 220 countries and territories work every day to help our customers cross borders, reach new markets and grow their businesses. DHL Supply Chain, part of the DHL Group, is the world's leading logistics provider and by joining DHL Supply Chain, you are joining a company that offers limitless opportunities to grow.
Vacancy Location
DHL Supply Chain Hams Hall Distribution Centre Birmingham B46 1DA
Wage Frequency
Custom
Number of Vacancies
1
Vacancy Reference Number
1000291717
Key Dates
Apply From
17/12/2024
Closing Date For Applications
2025-02-14 23:59:59
Interview Begin From
Possible Start Date
2025-09-01 00:00:00
Training
Training to be Provided
Customer Service Specialist Level 3 Apprenticeship Standard:
* Our Customer Level 3 Programme is all about developing the skills required to become a subject matter expert
* From day one, you'll take on real responsibility with a supportive culture that helps you develop your skill set, whilst building on your stakeholder management skills.
* 21-month structured Programme with our partner Sr Apprenticeship
* Early accountability and fast progression
* Regular performance feedback and personal growth planning through a structured learning plan
* Contribute to DHL's sustainability 2050 mission of zero emissions
* The opportunity to network with the wider Graduate and Apprentice population
* Give back to the community through DHL's Foundation by helping achieve the vision to end youth unemployment
Learning Provider
FIRST INTUITION LIMITED
Skills Required
Communication skills, Team working
Apply Now
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