Ann's Ballymena, Northern Ireland, United Kingdom
Care Manager Ann's Ballymena, Northern Ireland, United Kingdom
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Ann’s Home Care are a family run company with over 25 years experience in the provision of quality care services in Northern Ireland.
We are looking for an enthusiastic, self-motivated care manager to join our growing team and facilitate the expansion of the company and its services. If you are excited about the prospect of making a real difference to peoples lives and being part of a new, up-and-coming healthcare company, then this is your chance.
Position Summary:
The successful candidate will be responsible for the provision and management of care packages across a defined geographical area. The Role will be based in our Cullybackey Office in the Ballymena area.
However they will be required to attend Head Office in Portadown for the initial settling period and may be requested to work in Head Office as and when required.
The candidate should have the passion, vision, dedication, and determination to continue building a high quality service that places our clients at the heart of everything we do.
Responsibilities
Monitoring and mentoring of new staff
Referral Management
Complaint Management
Monitoring of client satisfaction
Rota allocation and management of guaranteed hour contracts
Accurate documentation and reporting of complaints/incidents
Updating of Management information system
Highly motivated manager with a minimum of 3 years leading a team of care staff
Be proactive with excellent communication, negotiation, problem solving and decision-making skills
Proven planning and organisational skills
Flexibility to assist outside of office hours (evenings/weekends on rota basis)
We reserve the right to enhance the criteria at shortlisting stage.
Ann’s Home Care are an Equal Opportunities Employer.
Seniority level Not Applicable
Employment type Full-time
Job function Management and Health Care Provider
Industries Public Health
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