Inspire Resourcing are thrilled to be recruiting for a global company within their office in Belper. Our client is a market leader, offers career progression in fast paced business with a family friendly environment.
This is an exciting opportunity for anyone who is passionate about giving excellent customer service
Duties for Customer Service Advisors include:
* Delivering professional, world class customer service over the telephone and email
* Keeping in touch with customers always keeping them informed ensuring world class customer service
* Arranging engineers’ visits
* Answering all telephone calls answered in line with company standards
* Working in line with company processes and targets
* Liaising with management and colleagues across various departments
Experience required for Customer Service Advisors:
* Demonstrate excellent customer service experience
* Able to use Microsoft platforms
* Experienced upselling products and services to meet customers’ requirements
* Passion to learn new skills, positive and determined to succeed
Permanent
The contact Centre are Monday - Friday 8:00 - 18:00, Saturday 8:00 - 15:00 and Sunday 8:00 - 12:00 and successful candidates will be assigned shifts during these times.
£26.5k plus bonus