Your newpany
A global insurance business is seeking a Flu Administrator to join their team in Staines. This is a 5-month temporary position (until December) to cover their busy seasonal period. Over the past 70 years, they have built a strong reputation and are a market leader within the insurance sector. A privately ownedpany, they work with a number of FTSE-listed organisations and individual customers across the UK.
Your new role
You will be the main point of contact for all internal or client enquiries via telephone and email and provide quotes for onsite programmes. You will handle all client bookings, from co-ordinating clinics to updating booking information and maintaining the schedules and systems. Provide regular uptake reports to clients ensuring this is within the agreed SLA as well as maintaining the mailbox and escalating queries when required.
What you'll need to succeed
You must have previous administrative / customer service experience handling telephone calls and emails. You will have excellent written and verbalmunication skills and be able to stay up to date with relevantpany knowledge for all clients and customers.fortable working in a team and independently when required.
What you'll get in return
This is a temporary role until mid-December, paying between £14 - £16 per hour. The offices are based in Staines with parking on site. Hours will initially be 9am-5pm and then, once the season picks up, you will work two shifts of 8am-5pm and 9am-6pm. The start date for this role is the 21st July.