Overview
Are you a passionate coffee professional and a natural leader?
We are seeking an experienced Coffee House Manager to oversee daily operations across our two artisan coffee houses in the heart of Chippenham. This is a unique and exciting opportunity to lead a talented barista team, shape the customer experience, and play a key role in the future of a thriving local business.
The opportunity
You'll be a hands-on leader, responsible for everything from ensuring exceptional coffee quality to fostering a positive team culture. With one location serving a full food menu led by our Chef, and both focused on a high-quality coffee experience, you will be central to our brand's success.
This is a fantastic chance to grow with our business and make your mark in the local community.
What you'll be doing
* Lead with vision: Manage all front-of-house operations for both locations.
* Build your team: Mentor and develop our talented barista team, and support new staff recruitment.
* Uphold excellence: Ensure every coffee, every meal, and every customer interaction meets our high standards.
* Control & coordinate: Oversee financials, manage stock levels, and coordinate with our Chef.
* Champion compliance: Ensure full compliance with all food safety, hygiene, and licensing regulations.
Who we're looking for
Successful candidates should have a proven 2-3 years of experience in hospitality or a café environment, obsessed with bringing an unforgettable customer experience and demonstrating outstanding attention to detail. You have a deep love for specialty coffee, strong barista skills, and a solid understanding of team leadership and financial controls. Most importantly, you are a natural at building a welcoming community and fostering positive relationships with both staff and customers.
What you'll be doing
* Lead with vision: Manage all front-of-house operations for both locations.
* Build your team: Mentor and develop our talented barista team, and support new staff recruitment.
* Uphold excellence: Ensure every coffee, every meal, and every customer interaction meets our high standards.
* Control & coordinate: Oversee financials, manage stock levels, and coordinate with our Chef.
* Champion compliance: Ensure full compliance with all food safety, hygiene, and licensing regulations.
What we offer
* Salary: £28,000 to £33,000 per annum, plus performance-based bonuses.
* The exciting opportunity to shape a growing business.
* Creative input into operations, menu development, and new initiatives.
* A supportive ownership team committed to your professional development and success.
Future growth
As we establish our food and beverage offerings, there's exciting potential to contribute creative ideas and further develop opportunities.
Location
Central Chippenham - easily accessible by public transport with local parking available.
Ready to join us?
If you're excited by the challenge and reward of this role, we'd love to hear from you. To apply, please submit your CV and a brief cover letter explaining why you're perfect for this role.
We're an equal opportunities employer committed to creating an inclusive workplace where everyone can thrive.
Job Types: Full-time, Permanent
Pay: £28,000.00-£33,000.00 per year
Benefits:
* Employee discount
* Store discount
Work Location: In person