At PALFINGER, we have been lifting goods to a new level for over 90 years – with a pioneering and passionate spirit. As a global technology and engineering company, we are the world's leading manufacturer and supplier of innovative crane and lifting solutions.
PALFINGER MARINE, an integral part of our organization since 1992, offers complete deck equipment solutions and lifesaving appliances to various maritime industries. Our success is based on the tireless efforts of approximately 12,350 employees, who contribute their ideas and energy to our vision. With us, you can expect a dynamic working environment full of opportunities for personal and professional development. Become part of our team and start your career at PALFINGER.
Talented, ambitious, and ready for a new challenge? We are currently looking for a business- and customer-minded Service Sales Manager.
YOUR RESPONSIBILITIES
1. Customer Relationship Management: Build strong relationships with customers and stakeholders, manage daily communications, and identify new business opportunities.
2. Project & Service Coordination: Plan and schedule service work, ensure thorough handovers to execution teams, and coordinate technical support when needed.
3. Sales & Documentation: Prepare service sales tender documents, raise accurate quotations, and update service-related documentation in ERP systems.
4. Financial & Administrative Support: Collaborate with the accounts team to resolve invoice issues and ensure timely payments.
5. Market Engagement: Understand market positioning and client needs, attend client visits, trade shows, and industry events to enhance networking and business growth.
YOUR QUALIFICATIONS
1. Proven experience managing client accounts or leading projects, with a track record of building strong relationships and delivering results.
2. A background in marine engineering or a similar technical field is a plus—but not essential if you’re quick to learn and comfortable with technical concepts.
3. Strong communication and organizational skills—you know how to keep things moving, align stakeholders.
4. Confident using digital tools like CRM systems, Excel, and other business software to stay organized and data-driven.
5. A valid driving license and willingness to travel when needed to meet clients and support service delivery on-site.
WHAT WE OFFER
* Private Medical Insurance (entitled to join after 6 months of service; contributions will be made by the company, but this is private to you and therefore will be viewed as a benefit by HMRC and be subject to tax)
* Company mobile phone for business use only.
* Company credit card for business use only.
* Auto-enrolment into the Company Pension Scheme.
Are you interested in the position and still have questions? Please do not hesitate to contact us.
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