Overview
Money Advice Caseworker - Homelessness Prevention at Citizens Advice in Crawley. This role helps residents stay in their homes by tackling debt, maximising income, and supporting financial stability. If you’re passionate about making a real difference to people at risk of homelessness, we’d love to hear from you.
As a Money Advice Caseworker, you’ll provide holistic debt advice and income maximisation support, negotiate with creditors and landlords, and help clients access benefits, housing options, and wider financial assistance. You’ll manage a varied caseload to high standards, deliver advice in person and remotely, and work closely with local partners and agencies. This is a rewarding, client-focused role where strong communication, resilience, and organisational skills are key.
We welcome applications from experienced advisers and from those interested in a trainee role, with full training provided.
Responsibilities
* Provide holistic debt advice and income maximisation support
* Negotiate with creditors and landlords
* Help clients access benefits, housing options, and wider financial assistance
* Manage a varied caseload to high standards
* Deliver advice in person and remotely
* Work closely with local partners and agencies
Requirements
* Experience as an adviser or interest in a trainee role, with full training provided
Seniority
* Internship
Employment type
* Full-time
Job function
* Other
Industries
* Non-profit Organizations
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