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Open access service manager

Cambridge
University of Cambridge
Service manager
€47,500 a year
Posted: 21h ago
Offer description

The role

As Open Access Service Manager you play a critical role in ensuring the University's research outputs are made openly accessible in line with funder and REF requirements. Leading a high-volume, researcher-facing service, you support institutional compliance, drive service development, and help to advance the University's wider open research ambitions.


As Open Access Service Manager you will

* Lead and develop the University's Open Access Service, ensuring a high-quality, responsive service for researchers and students.
* Manage and continuously improve workflows supporting the deposit of open access publications and doctoral theses into the institutional repository.
* Line manage and support Open Access Advisers, driving service quality, performance and staff development.
* Manage significant open access budgets, ensuring compliant, effective use of block grants and institutional funds, with clear reporting.
* Provide expert advice on open access policy and practice, representing the service internally and externally and contributing to advocacy and training activities.


What We Are Looking For

* Experience of delivering a user-focused, high-demand service in a complex organisational environment.
* Proven staff management experience, with the ability to motivate, support and develop a team.
* Experience of managing budgets and financial reporting, with strong attention to detail and accountability.
* Excellent communication and interpersonal skills, with confidence in advising, negotiating and influencing a wide range of stakeholders.
* Demonstrable knowledge of scholarly communications, open access publishing and the higher education research environment.


What We Offer

* Flexible and hybrid working opportunities, such as part-time hours and staggered hours.
* Generous annual leave allowance of 41 days (inclusive of public holidays).
* Parental leave (including maternity, paternity, co-parent, adoption and shared parental leave).
* Discounts on major retailers.
* Professional development opportunities such as apprenticeships and access to a variety of training courses.

We welcome applications from individuals who wish to be considered for part-time working or other flexible working arrangements.

We particularly welcome applications from women and/or candidates from a BME background for this vacancy as they are currently under-represented at this level in our department.

For informal enquiries please contact Dr Sacha Jones, Head of Open Research Services, scj23@cam.ac.uk.

Application closing date: Sunday 17th May 2026. Interview date: Either 9th or 10th June 2026.

Please quote reference VE49470 on your application and in any correspondence about this vacancy.

The University actively supports equality, diversity and inclusion and encourages applications from all sections of society.

The University has a responsibility to ensure that all employees are eligible to live and work in the UK.

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