IT Support Engineer / Infrastructure Engineer
The Fortune group our recruiting for an IT Infrastructure Support Engineer for our MSP client based just outside of Maidstone, with occasional travel to London office. You will deal with 2nd / 3rd line technical issues.
The Suitable IT Infrastructure Support Engineer should have worked previously in a technical IT support role covering 2nd/3rd line support for at least 3+ years. Additionally, the successful candidate will have shown dedication to their professional development by achieving industry recognised qualifications such as CompTIA accreditations or Microsoft MCP / MCSE and have direct experience of working with common MSP tools and technologies, such as RMM solutions, Azure and Office 365 as well as a demonstrable knowledge of market leading Cyber security solutions.
Essential experience
Proficient knowledge of Microsoft OS 7-10 and Windows Servers
Azure AD, Active Directory, PowerShell, Windows Server & Hyper-V
Office 365 & Azure (excellent knowledge and management experience of SharePoint a must)
MDM Solutions
Networking concepts TCP/IP, DNS, DHCP, VPN, LAN,WAN,SAN,NAS
Market leading Firewalls, Switches and Wi-Fi solutions
Market leading Backup and recovery solutions
Market leading Cyber security solutions.
Microsoft Intune
Good communication skills, both written and verbal, with the ability to explain technical concepts to non-technical individuals.
Outstanding problem-solving skills and the ability to think analytically.
Ability to work both independently and within a team environment.
A customer focussed approach with a passion for delivering high-quality support.
Full UK Driving Licence
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