Fire & Security Service Engineer
Southend-on-Sea, Essex
£30,000 - £41,000 DOE + Overtime + Standby Allowance + Paid Travel Time
Join a Leading NSI Gold Approved Fire & Security Specialist
We are recruiting on behalf of a well‑established, NSI Gold Approved Fire & Security company with a strong reputation for delivering exceptional service across commercial environments throughout the UK.
Due to continued growth, they are looking to appoint a skilled Fire & Security Service Engineer to support their expanding customer base across Southend-on-Sea, Essex, and the surrounding areas.
This is an excellent opportunity to join a business that genuinely invests in its engineers, provides ongoing training and development, and offers clear opportunities for long‑term career progression.
The Role
As a Fire & Security Service Engineer, you'll be responsible for servicing, maintaining, fault finding, and repairing a wide range of Fire & Security systems across commercial client sites.
Your responsibilities will include:
- Planned preventative maintenance (PPM)
- Reactive fault finding and repairs
- Diagnosing and resolving system issues efficiently
- Ensuring systems remain fully operational and compliant
- Delivering exceptional customer service on‑site
- Completing service documentation accurately and professionally
You will work across a variety of systems including:
- Fire Alarms
- CCTV
- Access Control
- Intruder Alarms
This role is ideal for an engineer who enjoys working autonomously, takes pride in delivering high‑quality workmanship, and values building strong customer relationships.
What We’re Looking For
- Proven experience servicing Fire & Security systems
- Strong fault‑finding and diagnostic skills
- Experience working with Fire Alarms, CCTV, Access Control and Intruder Alarm systems
- Good technical knowledge and problem‑solving ability
- Professional, customer‑focused approach
- Full UK Driving Licence
Salary & Benefits
Financial Package
- £30,000 – £41,000 basic salary (DOE)
- Overtime available after 40 hours:
- 1.5x rate Monday‑Saturday
- 2x rate Sundays & Bank Holidays
- Paid travel time (excluding the first and last 30 minutes of each day)
- £180 standby allowance per week on call
- Call‑outs paid at overtime rates with door‑to‑door travel
- Rest time provided for overnight call‑outs
- Up to £2,000 annual bonus, paid quarterly based on individual KPI performance
Company Vehicle & Equipment
- Electric company van with personal use permitted
- Specialist plant and equipment provided
- Fuel and operational costs covered
- Hand tools excluded
Employee Benefits
- 33 days annual leave including Bank Holidays
- Holiday purchase scheme
- Workplace pension scheme
- Life assurance
- Childcare vouchers
- Share Incentive Plan (subject to enrolment)
- 24/7 Virtual GP service
- Employee Assistance Programme
Training & Development
- Annual performance review and career planning
- Ongoing manufacturer and industry training
- Access to internal Learning Hub
- Tavcom training courses
- Genuine opportunities for career progression within a growing organisation
Why Join?
- Join a respected NSI Gold Approved business
- Excellent earning potential through overtime and bonus schemes
- Strong engineering and technical support
