Responsibilities
:
1. Handle key pension administration tasks including new entrants, leavers, retirements, transfers, and deaths.
2. Maintain and update pension databases and systems accurately.
3. Respond to internal and external queries, including those from DWP and HMRC.
4. Perform both automated and manual pension benefit calculations.
5. Draft and issue customer correspondence using the Electronic Document Management system (EDM).
6. Support non-financial updates ( address changes) and assist with checking work as experience grows.
7. Collaborate with internal teams and external partners to deliver aprehensive client service.
8. Accurately log time and meet utilisation targets using the Virtual Office system.
Your Profile:
9. Some office-based experience, ideally within financial services or pensions, is preferred but not essential.
10. Basic awareness or understanding of the pensions industry is beneficial.
11. Strong numerical aptitude, demonstrated through academic or work experience.
12. Proficient in Microsoft Word, Excel, and Outlook.
Essential:
13. Excellent organisational and planning skills, with the ability to prioritise and meet deadlines.
14. High attention to detail and accuracy in both written and numerical tasks.
15. Strongmunication and interpersonal skills, both written and verbal.
16. Positive, flexible, and proactive approach to learning and work responsibilities.
17. Able to follow procedures, take ownership of tasks, and work effectively in a team.
Qualifications:
18. Educated to A-Level, Degree, or equivalent standard.
19. GCSEs in Maths and English (minimum grade B or equivalent).
20. Willingness to study for a relevant pensions qualification ( CPC, DPC, RPC, APMI).
Desirable:
21. Demonstrates amitment to a career in pensions administration and continuous improvement.
What We Offer:
Enjoy apetitive salary, annual discretionary bonus, and 25 days' holiday with buy/sell flexibility. Benefits include pension matching, healthcare plans, life assurance, and retailer discounts. We support our team with a flexible benefits scheme, employee assistance, and digital GP service. Participating in volunteering events is encouraged with paid volunteer days available. Referral bonuses are offered for introducing suitable candidates to XPS.
How to Apply:
Interested candidates should submit applications via Apply Now option or contact recruitment@xpsplc for more information. Join XPS Group and contribute to a dynamic and inclusive workplace.
Equal Opportunities Statement:
XPS Group ismitted to diversity and equal opportunities. We wee applications from all candidates, irrespective of sex, race, disability, sexual orientation, religion, or belief. As a Disability Confident employer, we ensure accessible and supportive work settings for all employees.
Eligibility:
Any employment offer made will be conditional upon you satisfying DBS Disclosure checks, Employment or educational references, Satisfactory credit checks and eligibility to work in the UK before an offer can be made. XPS Group is not able to provide sponsorship to employees.
Who Are We:
To find out more please visit: xpsgroup Job ID 447418CPCF