IT Support Analyst (2nd/3rd Line) x 3 - New! (REFGJ24) Salary: £35k - £40k per annum Excellent Benefits Due to periods of growth and expansion a leading organisation is recruiting now. My client is looking for talented 2nd Line/3rd Line IT Support Analysts to join their amazing team and provide outstanding support to their customers. Ideal candidates will have the following: A minimum of 3 years’ experience in 2nd/3rd line support Knowledge of virtualisation software and cloud services such as Azure and AWS Good troubleshooting/problem solving skills Office 365 administration & troubleshooting skills Desktop troubleshooting Network & Firewall knowledge and troubleshooting Windows server administration Key Responsibilities: Proactive maintenance of client networks Managing new workstation builds and user setups. Engaging in the technical projects, including meeting clients and delivering onsite time with the team Working with the team to implement policy and procedure Manging client documentation Helping train and develop junior team members Excellent opportunity to join a leading organisation during a period of growth and change. Please send CV for full job description and an informal chat.