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Service coordinator

Worcester
Permanent
Randstad
Service coordinator
Posted: 17 September
Offer description

Job Description

Job Title: Operations Coordinator

Location: Worcester

Pay rate: Circa £37,000 per annum


Job Purpose:

The Operations Coordinator is responsible for ensuring the efficient planning and scheduling of works to optimise performance, resource utilisation, and service delivery. This role plays a critical part in collaborating with key stakeholders, driving continuous improvement, and supporting the development of ground staff through training initiatives.


Key Responsibilities:

Plan and Coordinate Works

* Develop and execute detailed service plans to ensure smooth operational workflows.
* Collaborate with the Operations team to ensure timely and efficient planning and management of services.

Performance Optimisation

* Drive performance improvements through the development and implementation of optimised planning and scheduling strategies.
* Monitor and analyse key performance indicators to identify and address inefficiencies.
* Maintain oversight of day-to-day planning, focusing on vehicle performance, job completion rates, and revenue tracking, while contributing to overall departmental KPIs and success in conjunction with the operations team.

Stakeholder Collaborat...

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