Job Description
Job Description
Drive KYC onboarding and renewals, lead a Middle Office team, and partner with Front Office to deliver seamless client due diligence.
As a KYC Markets Middle Office Manager in the Wholesale KYC Operations (WKO) Client Office Team, you will act as a single point of contact and subject matter expert (SME) for onboarding new customers, incremental business requests and renewals of our existing customer KYC records. You will be aligned to a designated Front Office team (e.g. Sales, RMP, Deal Team or Transition Management) and facilitate across all teams on KYC execution. You will oversee a team of Middle Office individuals that act as a single point of contact and that execute as subject matter experts for Markets Renewals .
Job Responsibilities
1. Manage the teams’ Renewals schedule for Front Office to prioritise active requests, provide status updates and responsibility for business forward planning
2. Manage the KYC Renewals book of work for your designated Front Office sub-LOB to prioritise active requests, provide status updates of key onboardings managing the end to end process
3. Be aware of Business forward planning
4. Build and develop strong partnerships, identify challenges and eliminate roadblocks with all internal partners
5. Work with the Front Office teams, directing clients as required, to obtain ...