D365 F&SCM Application Support/Consultant
Up to £55,000
Hybrid, 1- 2x on site per week - Liverpool
Global End User
I'm working with a long-standing client based in the Liverpool, who’ve recently completed their Dynamics 365 Finance & Operations implementation who are now in need of a D365 F&SCM Support Consultant.
My client is going from 300 users to 600, doubled size and of the back of this looking to build a D365 Hub due to acquiring another company. (so 6 in total)
I'm keen to speak with you if you have in depth knowledge & experience within the Supply Chain Module.
This is a great opportunity to join a close-knit, collaborative team where you’ll be the go-to for D365 F&O support, playing a key role in issue resolution and continuous improvement of their application landscape.
What I'm looking for / Day 2 Day:
* Provide 1st to 3rd line support for Dynamics 365 F&SCM users.
* Troubleshoot and resolve issues related to Finance and/or Supply Chain modules.
* Log, track, and manage tickets using a support tools
* Understand business processes and how they map to D365 functionality.
* Work with end-users to gather requirements or feedback.
* Perform gap analysis and suggest system improvements.
* Configure workflows, approval processes, and security roles within F&SCM.
* Support testing (UAT, regression) for patches, upgrades, or enhancements.
* Create and maintain documentation for system changes.
* Act as a liaison between end users and technical teams or vendors.
* Provide training or guidance to users post-deployment.
* Collaborate with functional leads, project managers, or developers.
* Monitor performance of the D365 application.
* Assist with regular updates, patching, and integration checks.
* Support data integrity and assist with data migration activities if needed.
* General Ledger, AP/AR, Fixed Assets, Budgeting, Cash & Bank Management.
* P2P, Tax into company processes.
* Inventory management, Procurement & sourcing, Sales order processing, Warehouse management, Master planning.
Ideal Background:
* 3+ years D365 F&O Experience
* Good exposure of SCM & Finance Module
* Strong functional understanding of sales orders, invoicing, credit control, and customer accounts.
* Good experience within Procurement, Inventory, Sales, Warehouse Management & Production
* Confident troubleshooting issues and working with end users.
* Understanding of basic finance processes and how they tie into O2C.
* Excellent communication and documentation skills.
Benefits:
25 days annual leave + Bank Holidays
Private healthcare
Pension Scheme
Electric Car Scheme
Access to further certifications
Hybrid work
+ Much more
It’s a hands-on role in a supportive environment, perfect for someone who enjoys getting stuck in and making a real difference to day-to-day operations. If this sounds like a fit, I’d love to chat further.
CLICK APPLY / send your CV to raimico.hitchen@opusrs.com