Overview
Rapiscan Systems is a global leader in detection technology, delivering advanced cargo and vehicle inspection solutions for ports, borders, military installations, high-threat facilities, and checkpoints. Our systems help combat terrorism, drug trafficking, illegal immigration, and trade fraud. With a wide range of scanning configurations using low-, medium-, and high-energy X-ray technologies, we tailor solutions to meet diverse security needs. Our commitment to imaging excellence, innovative design, and high reliability ensures our customers can detect threats and contraband with confidence.
Location: on site at our Biddulph site in Stoke on Trent
Role Overview
We’re looking for a talented and proactive Business Analyst to join our team and support enterprise systems across Sales, Supply Chain, Manufacturing, Service, HR, and Finance. This is a dynamic role that blends strategic thinking with hands-on problem-solving, offering the opportunity to work on projects of varying scale and complexity.
You’ll collaborate closely with stakeholders across departments to identify opportunities for improvement, resolve application issues, and design innovative solutions that enhance business processes and system functionality.
Responsibilities
* Partner with IT Application Managers to prioritize and deliver business requirements and process enhancements.
* Engage with business users to identify and implement system and process improvements.
* Conduct interviews to gather detailed business and technical requirements.
* Analyze data to identify trends and support strategic decision-making.
* Lead major projects, including requirements gathering, process mapping, test planning, and execution.
* Ensure compliance with IT standards for documentation, design, use cases, and training materials.
* Develop reports for ERP, CRM, and BI systems tailored to management and customer needs.
* Assist in designing data models and databases aligned with business goals.
* Provide Tier 2 and Tier 3 support for enterprise application issues and queries.
* Champion the effective use of technology across the organization.
* Deliver end-user training and create comprehensive training guides and documentation.
Qualifications
* Bachelor’s degree or equivalent professional experience preferred.
* Minimum of 5 years’ experience in business analysis, project management, or related fields.
* At least 3 years’ experience working with MES (Manufacturing Execution Systems), particularly in supporting custom-built systems for assembly test protocols.
* Experience with implementation and support of Microsoft Dynamics 365 Finance & Operations (D365 F&O) and CRM is highly desirable.
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