You will be comfortable working across a range of different business units – setting daily direction for the marketing team while also supporting delivery alongside our Digital and Content Manager. With three key audiences – pet and animal owners, referring veterinary practices, and veterinary professionals through the Langford Academy – this role is responsible for delivering a clear marketing strategy and growth in new clients, referrals, and revenue. You will be expected to both lead and contribute to delivery, working closely with our Digital and Content Manager. Strong content creation skills, with videography and editing experience are essential. This is an exciting opportunity to grow a new aspect of Langford Vets as we further develop our role in postgraduate education. This role reports to the CEO and Langford Academy Lead and is a full‑time role largely working on site.
Key Responsibilities
* Support the Langford Academy Lead to develop and grow the Langford Academy programme and profile.
* Promote CPD events, training opportunities, and educational content to veterinary professionals.
* Help deliver events, campaigns, and initiatives that strengthen engagement with the wider profession.
* Work closely with the Digital and Content Manager on day‑to‑day delivery of marketing activity.
* Creation of video content, including filming and editing.
* Proven experience in a senior marketing role with hands‑on responsibility.
* Strong commercial focus with a track record of delivering growth in leads, revenue, and customer engagement.
* Excellent stakeholder management and ability to work across a multi‑service organisation.
* Experience in healthcare, veterinary, education, or professional services sectors would be advantageous.
Client Growth (B2C)
* Increase new client acquisition and appointment bookings across our practices.
* Develop campaigns and communications to improve customer loyalty, retention, and repeat bookings.
* Optimise digital channels and the overall customer journey to drive bookings and long‑term growth.
Company Overview
Langford Vets is a group of customer‑focused veterinary services providing a range of first‑opinion and specialist capabilities and outstanding care. Our group includes Langford Veterinary Practice, the Small Animal Referral Hospital, Stables Equine Practice, Farm Animal Practice, and Diagnostic Laboratories. As a subsidiary of the University of Bristol, we provide the clinical teaching platform for the Veterinary School.
Benefits
* 5 weeks holiday per year (plus bank holidays).
* Additional holiday entitlement for long service.
* On‑site mental wellbeing champions.
* EDI committee.
* Employee forum to ensure all employee voices can be heard.
* Menopause café.
* Wellbeing talks and events.
* Cycle to work scheme.
* Family‑friendly policies, including enhanced maternity and paternity pay after 2 years' service.
* Simply Health cash‑plan membership.
* Free annual flu vaccination.
* Free Specsavers eye‑test voucher.
* Free onsite parking.
* U2 bus service link to Bristol.
* Annual CPD allowance.
* Employee discount.
* Generous pension scheme – we match up to 8% pension contributions.
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