Job Description
Annual Package Total = £58,738 - Salary - £45,544
+ Pension - circa (STC) - £13,194.
60% Flex/Hybrid working per month from Telford hub.
25 days holiday + 1 day per year in service.
Cycle to work scheme + Family friendly policies +
Personal support + Upskilling.
Retail Discounts, Schemes and free entry
to most Heritage England sites + more.
Please look at HOW TO APPLY part of advert, click APPLY to learn more.
further guidance on how to craft a competitive application is mentioned at this part.
Role closes 11:55pm Friday 14/11/25
About the Roles
As a Senior IT Service Manager within Chief Digital Information Office (CDIO), Debt Management and Liabilities, you will possess a deep understanding of IT Service Management, with a primary focus on safeguarding the integrity and continuity of Live Services.
You will deliver targeted assurance on the performance, governance, and compliance of services, ensuring alignment with key performance indicators and ITIL 4 practices. Your role will also involve driving continuous improvement, proactively identifying and mitigating risks to enhance servi...