Job Description
Scheme Manager
Bexhill-on-Sea
Older People's Independent Living Service
12 Weeks, Temp to Perm
36 Hours per Week
£18.50 to £19.00 LTD / £15.77 to £16.20 PAYE (inc hol)
One of the UKs largest housing associations is recruiting for a Scheme Manager to manage one of their older peoples' services in Bexhill-on-Sea.
The Services
This Scheme Manager vacancy is based in an 88-bed Independent Living service for residents aged 55+
Job Description:
The focus of this Scheme Manager role is to provide an effective housing management and support service to older residents and will include the following tasks and responsibilities:
1. Daily welfare calls and checks on residents
2. Carry out alarm checks as required
3. Deliver an effective customer focused housing management and support service working with multi-agency partners
4. Conduct assessments of risk and need and provide personalised support to residents.
5. Understand the housing management performance targets relevant to your scheme(s) and take action to contribute to their achievement.
6. Work closely with other agencies to ensure residents are able to access a full range of services and support.
7. Maintain administration systems and databases, processes and accurate records and provide monthly performance reports and information for other reports
8. Maintain Health and Safety requirements in accordance with Health and Safety policies and site-specific risk assessments. Undertaking checks as required.
9. Actively promote and encourage resident involvement and participation, in liaison with other teams as required. Supporting residents to use online services where appropriate.
10. Assist the income management team in ensuring rental and service charge income is maximised and recovered.
11. Be proficient in the use of technology and competent in the use of Microsoft Office embracing new ways of working. Maximising the use of mobile technology to carry out day to day and targeted activities/campaigns.
12. Contribute to service improvement by actively putting forward ideas and contributing to team meetings and other events.
The Candidate
To be considered for this Scheme Manager role you will require the following skills and experience:
13. Previous Scheme Management Experience
14. Previous experience working with older people
15. Strong level of IT proficiency
16. Good knowledge of housing health and safety requirements
17. Driving license not essential, but beneficial
Due to the nature of the service users you will be working with, you will require an Enhanced DBS for this role. If you have an existing DBS on the update service, this will be beneficial to your application.
The Contract
18. 36 Hours Per Week, 09:00 to 17:30
19. 12 Weeks, Temp to Perm
20. Pay range: £18.50 to £19.00 per hour LTD / £15.77 to £16.20 per hour PAYE (inc hol)