Overview
As an Assistant Manager at Boots Opticians you will lead and inspire your team to deliver an exemplary customer journey. You will work with the Store Manager to create and deliver the commercial plan to help the business grow and change for the better. Working across the whole store, your days will be full of variety, including customer service, store operations and clinical activities such as patient pre-screening, dispensing and accuracy checks.
You will manage a team with a variety of experience and clinical knowledge, helping them develop their knowledge, skills and future careers. This also includes completing management tasks such as creating and maintaining rotas, return to work reviews and performance management. We support you through our industry-leading Step into Optics training programme and leadership development opportunities to help you grow your career at Boots Opticians.
Responsibilities
* Lead and develop a team with varying experience and clinical knowledge; support their ongoing development of knowledge, skills and career progression.
* Manage store operations including creating and maintaining rotas, return to work reviews and performance management.
* Contribute to delivering the store's commercial plan and delivering an excellent customer journey.
* Participate in clinical activities as appropriate (e.g., patient pre-screening, dispensing, accuracy checks).
* Engage with training programmes such as Step into Optics and other leadership development opportunities.
What you’ll need
* Experience working in a customer facing role
* Desire to learn
* Led or coached a team
It would be great if you also have
* Experience working in a clinical environment
Our benefits
* Discretionary Quarterly bonus
* Generous employee discounts for you and a second person (terms and conditions apply)
* Clinical and Non-Clinical Career development opportunities
* Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child
* Flexible benefits scheme including holiday buying, discounted gym membership, life assurance, activity passes and more
* Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme
We have a great range of benefits in addition to the above. Find out more at boots.jobs/rewards. Please note salary estimates on third-party sites are not provided or endorsed by Boots.
Why Boots Opticians
Boots Opticians fosters a working environment where consideration and inclusivity help everyone be themselves and reach their full potential. We are an equal opportunity employer, welcoming diversity and offering a positive and inclusive working environment for all.
What’s next
Thank you for reading our careers page. If you apply, your application will be reviewed and you will be contacted as soon as possible. If successful, an interview will be arranged with the hiring manager. We are open to flexible working options, including job share and reduced hours, and can provide reasonable adjustments during the application and interview process.
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