Contract Type: Permanent Salary: £27,567 to £30,403 inclusive annual salary up to 19.7 percent employer pension contribution, plus essential car user allowance Hours: Part time, 24 hours per week Location: Civic Centre, St Peter's Street, St Albans, Hertfordshire, AL1 3JE Closing Date: 14 November 2025 Do you have an interest in helping vulnerable individuals and want to make a practical difference to improving the quality of people's lives? About the role This is an excellent opportunity to provide a front-line response to reports of serious anti-social behaviour, domestic abuse, safeguarding and other community safety issues. Our Anti-Social Behaviour Team is a small, high performing team which deals with the above issues, along with our duties under Prevent, Modern Day Slavery, Hate Crimes and the Community Safety Partnership. This vacancy would give you the ideal opportunity to provide a front-line response and support Council tenants that report serious anti-social behaviour, domestic abuse, safeguarding and other community safety issues. About you You will be working closely with our colleagues in our Housing Management team, the Police, Social Services and other partner agencies. We are looking for an experienced individual to join our team with direct case management expertise of handing complex cases involving anti-social behaviour, and domestic abuse or safeguarding either with a local authority or a social housing provider. There is a lot of autonomy in this role and its best suited to a candidate that can work proactively on their own initiative handling a demanding caseload. St Albans is a unique English Cathedral City with a colourful history which can be seen in the Roman remains and variety of beautiful architecture, heritage sites and conservation areas. Set within green belt, off the M25, A1M and M1 the District includes a cathedral, vibrant city centre and thriving villages. Our centrally located offices in the city are near to the station (London St Pancras 20 minutes), shops and restaurants. In short it is a great place to live and work. Benefits 26.5 days basic annual leave (increasing with service) bank holidays. Please note: annual leave will be pro-rated for anyone who does not have a standard full-time pattern of 37 hours over 5 days, e.g. part-timers Local Government Pension Scheme with current employer contribution up to 19.7 percent employer contributions Flexible working options Staff Parking Permit Reimbursement of professional fees Comprehensive development and training Discounted membership at selected local sports and fitness centres Access to discounts and benefits via online platform Additional Information Disability Confident: We are proud to be a Disability Confident employer and guarantee an interview to anyone disclosing a disability whose application meets all the essential criteria for the post. Safeguarding: This post is subject to a Basic Disclosure Check. English Fluency: The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post (for those whose language is a signed language the provision of a sign language interpreter who speaks English to the necessary standard of fluency will be required). Interviews are scheduled for w/c: 1 December 2025 NOTE: Interviews are conducted throughout the application process. We reserve the right to close the vacancy at an earlier date and we strongly encourage you to submit your application as soon as possible. You may have experience in the following: Community Safety Officer, Tenancy Enforcement Officer, Housing Officer, Neighbourhood Officer, Safeguarding Officer, Community Protection Officer, Housing Support Officer, Tenancy Management Officer, Community Engagement Officer, Antisocial Behaviour Coordinator, etc. REF-224 858