South Shields Marine School
Marine Customer Service Officer RTF 2425-302
Permanent
35 hours per week
Professional Services Salary Scale 4-5
Spine points 12-19
£24,102 - £25,939 per annum
Closing Date: Monday 22nd September 2025
🚢 We're Hiring!
Marine Customer Service Officer
📍 Based at South Shields Marine School ¦ 💼 35 hours per week ¦ 💰£24,102 to £25,939 per annum
Do you thrive in a fast-paced customer-focused role? Join our team and be the friendly face of our Marine School customer service.
✨ Key Responsibilities:
* Accurate processing of student data
* Providing course advice and guidance to prospective, current and past students and clients
* Administration and verification of documentation related to the enrolment of UK and international students
🧭 What we're looking for:
* Great communication and administrative skills
* A team player with a positive working attitude
* Experience of working in a customer facing role
🌊 Why join us?
* Work in a unique marine environment within a supportive team
* 36 days annual leave (inclusive of Bank Holidays) building to a maximum of 41 days after 5 years service
* Free on-site parking
* On-site catering facilities
* Local Government Pension Scheme
* Learning & Development Opportunities
📅 Apply by Monday 22 September 2025