What You'll Do
* Lead the analytics roadmap for Commercial Operations across pricing, stock exit, margin performance, and trading analytics.
* Manage, coach, and develop a team of Commercial Analysts (mid and senior levels).
* Partner with stakeholders across Trading, Pricing, Commercial Ops, and Supply Chain to shape priorities and drive impact through data.
* Ensure delivery of dashboards and tools in Metabase that enable better decision-making on pricing, promotions, and markdowns.
* Own planning and prioritisation across analytics workstreams, coordinating delivery with the BI and Data Engineering teams.
* Guide deep-dive analysis into pricing performance, margin impact, and stock clearance effectiveness.
* Ensure high standards in analytics output, including documentation, scalability, and reproducibility.
* Influence strategy by embedding data in key commercial forums and decision cycles.
* Champion the use of data across the commercial org, raising data literacy and coaching stakeholders on how to use insights.
* Work with a modern data stack, including Redshift, BigQuery, Matillion, and Retool.
Location:
This role is based in Nuneaton or London and is required to occasionally travel to other location of H&B. We support flexibility and productivity of our employees by hybrid working arrangements with minimum 2 days presence in the offices.
The Person
What We're Looking For
* Leadership: Proven ability to lead and grow a team of analysts, building a culture of delivery, curiosity, and collaboration.
* Commercial analytics expertise: Deep understanding of trading, pricing, margin, and product lifecycle in a retail context.
* Stakeholder influence: Trusted partner to Heads of Trading, Pricing, and Commercial Ops; able to translate business needs into analytical strategy.
* Delivery ownership: Comfortable managing multiple workstreams, aligning resources, and delivering through others.
* Technical understanding: Strong SQL fluency and experience overseeing analytics products built in Metabase or equivalent BI tools (Tableau, Power BI, Looker)
* Visualisation skills: Designs clean, usable dashboards in Metabase (or experience with equivalent tools like Tableau, Looker, PowerBI).
* Communication: Able to present complex insights clearly and credibly at all levels, from squad to exec forums.
* Collaboration: Works across functions with BI, Supply, Product, and Data teams to land scalable data solutions.
* Education & Experience: You have a degree in a quantitative field such as Mathematics, Economics, Statistics, or Engineering, and 6+ years of experience in analyticsat least 24 years in a team management or senior stakeholder-facing role, ideally in a retail or commercial operations context.
Benefits
Technology Incentive Scheme - we offer different bonus schemes for all grades in Technology, starting at 10%.
Learning and Development opportunity with Holland & Barrett is a great base for career development long term.
Career progression
Pension company contribution
Your wellbeing is paramount so you can get away and take 28 or 33 Days Holiday per year.
Refer and Earn Scheme - as we're growing you can earn money by referring people to join us from your network.
Epic Extras gives you access to exclusive benefits, free advice and savings from a range of retailers and providers.
Stay healthy with Discounted Products - from day one you'll get a 25% discount (on top of other promotions) when you shop at H&B on anything that you buy.
We all need a little help sometimes, so we offer Free 24/7 Confidential Advice & Colleague Welfare.
Mental Health First Aiders - we have lots of qualified Mental Health First Aiders because its all about your health & wellbeing.
We have colleague Reward and Recognition Schemes, so your hard work and loyalty won't go unnoticed.
And many more!