Overview
Residential Lodge Manager at TieTalent (live-in). This on-site role is based at Fairbanks Lodge, Borehamwood, Hertfordshire. Salary £18,500 per annum with a rent-free on-site 2-bedroom apartment. Hours: Monday to Friday 09:00 am - 17:00 pm (one hour unpaid lunch break). Note: this role requires you to live on site.
Responsibilities
* Be the trusted on-site Lodge Manager and point of contact for Owners, residents and customers.
* Organise activities and co-ordinate the development; manage contractors and suppliers; complete health and safety checks.
* Maintain the property and provide a first-class service to Owners; liaise with customers, contractors, suppliers and Churchill colleagues.
* Support event planning and administer site maintenance using Microsoft Office applications (including Outlook).
* Report to the Area Manager on operational matters and ensure the safety and security of the development.
About You / Qualifications
* Ability to live on-site in the provided rent-free apartment.
* Excellent customer service focus; outgoing, friendly, with the ability to act with sensitivity and diplomacy.
* Good judgement and the ability to remain calm under pressure; able to work independently with initiative.
* Strong administrative skills and computer literacy; experience with Microsoft Office applications including Outlook.
* Experience in similar backgrounds (retirement living, social housing, hospitality, uniformed services, charity and health and social care sectors) and a passion for front-of-house service with strong administration.
How You'll Be Rewarded
* Remuneration includes a rent-free 2-bedroom apartment plus £18,500 per annum; partner welcome.
* Annual holiday entitlement of 24 days + Bank Holidays.
* Life Assurance; Eye care reimbursement; Colleague introduction reward scheme.
* Thorough induction programme and ongoing training; Professional development and qualifications.
About Us
We are Churchill Estates Management, a progressive managing agent of privately owned leasehold Retirement Living accommodation. We manage over 200 developments nationally, overseeing more than 8,000 apartments and providing property services and customer care to over 10,000 retired people. We are growing with ambitious plans for the future.
Our Values
TORCH: Trust / Openness / Respect / Communication / Honesty
#J-18808-Ljbffr