IT Manager Manchester (Hybrid – 3 days on-site) Full-time | Permanent £45,000 - £50,000 We’re looking for an experienced IT Manager to build and lead a reliable, secure, and high-performance IT environment that supports our client as they continue to grow quickly – they are an IT Technology Scale-Up, building innovative AI products. You’ll be both a strategic planner and a hands-on technical expert, shaping how their internal IT evolves as we scale. What You’ll Do Manage and improve IT infrastructure (on-prem & cloud servers, networking, Wi-Fi, data storage). Oversee SaaS platforms (Microsoft 365, Slack, Atlassian Jira/Confluence). Manage the lifecycle of end-user hardware (macOS, Windows, Linux). Maintain and enforce IT security policies, backups, and endpoint protection. Provide Tier 1 & 2 support, onboarding/offboarding, and internal documentation. Plan and deliver IT projects, manage budgets, and recommend new technologies. What We’re Looking For 3 years in IT support, systems admin, or IT management (ideally in tech/startup environments). Strong technical proficiency across macOS, Windows, and Linux. Solid networking knowledge (TCP/IP, VPNs, Firewalls, Wi-Fi). Experience with Microsoft 365/Entra ID and security best practices. Excellent problem-solving and communication skills. Bonus skills: Experience with ISO 27001, Ubiquiti, Azure, MDM (Jamf, Intune), or certifications such as CompTIA Security or Azure Administrator. Why You’ll Love This Role Competitive pay and benefits. Opportunity to build an Internal IT Support function from the ground up. Work on innovative AI and technology projects with real-world impact. Collaborative, flexible environment with space to grow and learn. If you love solving problems, learning new tools, and enabling great tech teams to do their best work — this internal IT Manager role could be ideal for you! Apply now with your CV!