About Us
At Hausi, we're Medway's leading HMO lettings agency, managing high-quality homes for students and professionals. We're a growing company with a strong reputation for great service — and we're now looking for an Lettings administrator to join our friendly, ambitious team.
This is a fantastic opportunity for someone looking to start a career in property. No two days are the same, and you'll learn all aspects of how a modern lettings business runs — from handling tenant enquiries to supporting move-ins and keeping everything organised behind the scenes.
The Role
You'll play a key part in keeping the office running smoothly and supporting the lettings process from enquiry to move-in.
Your responsibilities will include:
* Being the first point of contact — answering calls, emails and messages in a professional and friendly way.
* Booking and conducting property viewings and helping applicants find their ideal home.
* Supporting tenants through the application process, including referencing and preparing tenancy agreements.
* Issuing compliance documents and ensuring everything is completed correctly before move-in.
* Updating property listings online and helping promote available rooms across platforms and social media.
* Logging maintenance requests and supporting tenants with everyday queries.
* Assisting with move-ins and move-outs and helping to minimise empty rooms.
* General office admin, including filing, key management, and keeping trackers up to date.
What We're Looking For
* Highly organised and able to manage multiple tasks.
* A confident communicator with great people skills.
* Friendly, positive attitude and a willingness to learn.
* Strong attention to detail and a proactive approach.
* Previous experience in lettings or property is helpful but not essential — full training will be provided.
* A full UK driving licence and your own vehicle are required.
Why Join Hausi?
* Full training and development to build a career in property.
* Supportive and collaborative team environment.
* Company pension scheme.
* Free on-site parking.
Location: Medway, Kent – this is an in-person role based at our office.
If you're organised, motivated, and ready to start a rewarding career in property, we'd love to hear from you.
Apply now and join the Hausi team.
Job Types: Full-time, Permanent, Graduate
Pay: £24,420.00-£27,000.00 per year
Benefits:
* Company pension
* Free parking
* On-site parking
Work Location: In person