Job Description
Job Title: Team Leader – Complex CareLocation: CH60, WirralHours: 30 hours per week (2.5 days) Monday - FridayPay Rate: £18.50 -increasing to £20ph once a full team is in place.Essential: Driver with a clean UK licence (manual or automatic)About the Role
* We are recruiting an experienced Team Leader to support a specialist complex care package for a young man with complex health needs living at home in the Wirral.
* This is a hands-on leadership role, ideal for someone who is passionate about person-centred, compassionate care and who can provide calm, consistent leadership to a small, dedicated team.
* You will lead by example, ensuring care is delivered with dignity, empathy and respect, while supporting staff to grow in confidence and skill.
* The Team Leader will attend shifts first, be involved in the recruitment of a small team and ensure safe, consistent practice and effective oversight.
Working Hours & Structure This is a day-based leadership role, working 30hrs per week across 2.5 days alongside a 2nd Team leader sharing responsibility.Typical working pattern includes:
* Approximately 08:00 – 20:00, with mid-week handover
* Overseeing morning and evening staff handovers
* Occasionally supporting or advising around night support if required
About the Service User You will be supporting a young man with complex health needs, including:
* Support with personal care and hygiene
* Medications
* Seizure management
* Nutrition support
* Moving and handling, including hoists and slings
* Non-verbal communication and neuro disability
* Calm, reassuring support
* Sensory interaction
* Time outdoors
* Meaningful, relationship-based care
Key Responsibilities
* Work alongside the support team to guide and mentor
* Liaising with family members and professionals
* Responding to the needs of the service throughout the day
* Observing practice and ensuring staff are trained and confident
* Provide day-to-day leadership and supervision for a small team
* Ensure safe, high-quality, person-centred care is delivered consistently
* Support staff inductions, job shadowing, and competencies
* Promote safe practices and ongoing learning
* Oversee support plans, risk assessments, and documentation
* Promote a positive, calm and empathetic team culture
Experience & Skills Required
* Minimum NVQ Level 4 (or above) in Health & Social Care
* 5+ years’ experience in complex care and team leading
* Experience supporting neurological conditions and epilepsy
* Confident with moving and handling, including hoists and slings
* Confident in clinical care tasks such as PEG feeding
* A calm, empathetic and confident leadership style
* Excellent verbal communication and recording skills
What We Offer
* Above-market pay
* Dedicated learning and development support
* Job shadowing
* Hands-on support from the Clinical Lead Nurse
* Free online training courses
* Refer-a-Friend scheme (up to £500)
* Flexible PAYE holiday pay
Some of our roles require drivers and male or female employees only. Where indicated, this is a genuine occupational requirement in accordance with the Equality Act 2010.Apply now for more details — we’d love to hear from you!