Ready to revolutionize healthcare, making it faster and more accessible than ever before? How we started: Founded in 2013 by Dwayne D’Souza, HeliosX was built on a simple but powerful idea: healthcare should be easier to access, faster to receive, and centred around the individual. From day one, we’ve grown without external funding; scaling profitably through technology, disciplined execution, and deep medical expertise. What started as a challenger idea has become one of the most significant healthcare platforms operating globally today. Where we are now: We’ve earned the trust of millions of people worldwide through our top-selling products and well-known brands: MedExpress, Dermatica, ZipHealth, RocketRX, and Levity. A lot of our success is down to having our own pharmacies, manufacturers and products – spearheaded by leading in-house medical teams, researchers and pharmacists. In 2025, HeliosX helped treat over 1.7 million patients worldwide. We reached £781m in revenue, delivering 337% year-on-year growth and cementing our position as the clear market leader in the UK. In 2025 our weight-loss treatments helped our patients lose 8.5 million kilograms of excess weight; contributing to an estimated 1,300 fewer cardiac events. That’s not just growth; that’s measurable, life-changing impact at scale. We're operating across four markets, with successful launches in Germany and Canada, and growing our reach in the US. Where we’re going: 2026 is a step-change year. Our ambition is to reach £1.6bn in revenue, expand from four to eight global markets and significantly broaden our condition and treatment portfolio. Over the coming years, you’ll help shape HeliosX into a truly world-leading healthcare partner; one that combines scale, speed, and clinical rigour to redefine how personalised care is delivered. Joining HeliosX now means building systems, teams, and products that will define the next decade of digital healthcare, and doing work that genuinely improves lives, at global scale. There’s never been a more exciting time to join HeliosX. Come be a part of making our dream of easier and faster healthcare a reality! About the role: We are looking for an organised and committed Dispensing Team Lead to join our MedExpress Pharmacy Team at our warehouse in Leamington Spa. At HeliosX, we’re on a mission to transform healthcare through innovation, expertise and exceptional patient care. In this role, you would play a crucial part in ensuring all orders are processed efficiently and safely while shaping and empowering a high-performing dispensing team. You would be working closely with our Pharmacist and packing teams to ensure all orders are dispensed and dispatched on time, to meet company targets and achieve customer satisfaction goals. If you enjoy working cross-departmentally, proven people manager with strong communication skills, this role would suit you perfectly. The role will be based full-time in Leamington Spa with a rolling schedule of 4 days on 4 days off (9am-9pm). What you'll be doing in the role: Labeling, dispensing and packing as required to ensure orders are dispatched on time. Creating, organising and managing the staff rota ensuring dispatch and non-dispatch activities are accurately recorded. Communicating clearly and effectively with teams to ensure they understand their duties and delegated responsibilities. Accurately managing workload priorities to ensure SLA's are met Ensuring all staff including temps have read and signed the SOPs and completed all necessary training Cascading training, protocols and standards to the team from the Responsible Pharmacist Setting workplace output goals with the Pharmacy team and reviewing these on an ongoing basis Support cross-functional teams with tasks requiring dispensary input as required (e.g. trial tests, sensory forms, collecting data for new products). To oversee the storage of medical products to ensure safety and reduce waste. Ensure all clinical review reports are updated and accurate. Perform 1-1 reviews and performance reviews with direct reports. Train the team to carry out clinical reviews and communicate with the Customer Service team, prescribers and customers to ensure correct notes are made and the necessary information is passed between all parties. Training the team to ensure clinical review reporting figures are recorded, accurate and kept up to date. Resolve problems promptly and effectively and to inform the Responsible Pharmacist where appropriate. To ensure that any errors and near misses are logged and collaborate with the Responsible Pharmacist to undertake activity to prevent future errors. Assisting Customer Service to resolve customer complaints are required promptly. Manage stock through regular stock counts Work with procurement to place supply orders in a timely manner with a focus on getting the best price on packaging, PPE and consumables. What you'll bring to the role: Proven leadership experience, ideally as a Dispensary Team Lead or Dispensing Manager, with a track record of motivating and guiding high-performing teams Exceptional organisational skills with the ability to adapt in fast paced or changing environments Ability to ensure the use and control of company resources Commitment to continuous professional development for the entire team through shared leanings and driving best practices Calm and capable problem solving skills Clear, concise communication that keeps everyone aligned Excellent time management skills A personable and approachable, with the ability to build working relationships at every level Confidence in giving and receiving feedback with sensitivity An understanding of business rationale and the ability to initiate and implement decisions that will achieve business goals and objectives Strong focus and attention to detail skills Why work with us? At HeliosX, we want to improve healthcare for everyone, and to do this we need a team of brilliant people who share that ambition. We are currently a diverse team of engineers, scientists, clinical researchers, physicians, pharmacists, marketeers, and customer care specialists committed to our mission - but we need more talented folks to join us, if we want to achieve our global ambitions! Aside from working with our all-star team, here are the other benefits of coming on board: 25 days holiday plus UK Bank Holidays in lieu if worked (excluding two per year) Private health insurance, along with extra dental and eye care cover Pension scheme Enhanced parental leave Cycle-to-work Scheme Electric Car Scheme Free Dermatica and MedExpress products every month, as well as family discounts Access to a Headspace subscription, discounted gym memberships, and a learning and development budget LI-onsite