Job overview
Specialist Medicine are looking for a driven individual to undertake a six month acting up opportunity to the role of Associate General Manager (8B) for the Royal London Hospital.
The post holder will play a crucial role in delivering the following as well as typical AGM day to day responsibilities:
1. Ensuring the Trust meets the ambition of clearing 65+ week waits, including strategic planning to ensuring waiting lists are cleared sustainably.
2. Long waiter reduction and sustainable waiting list management, requiring significant outpatient process transformation (including roll out of Deloitte recommendations), substantial clinical and non-clinical engagement to ensure the new models of care introduced are successful.
3. Ensure capacity and demand remains under constant review, and that our waiting list reduction plans remain achievable.
We are looking for someone working within Specialist Medicine with the following skills:
·Significant experience of PTL and RTT management, including supporting service turnaround in line with set trajectories.
·Experience of working collaboratively across the staff disciplines to achieve shared goals.
·Experience of introducing and embedding new ways of working and models of care
·A positive attitude, who is solutions focussed and inspires collaboration amongst clinical and A&C colleagues.
The post holder must be available for near immediate release, so please do discuss with your line manager prior to making an application.
Main duties of the job
The Associate General Manager is a key management role and is responsible for the operational delivery of all aspects of the service areas. Key aims are:
•To co-ordinate the operational delivery of services within the portfolio of responsibility to ensure the safe and effective use of all resources. Specifically, to take a lead in achieving key performance targets in line with local and national agreements.
·Provide direct operational leadership to the Dermatology and Rheumatology service group
•In partnership with the Clinical Directors, Service Group leads, and General Manager take operational management responsibility - with the specialty Lead Clinicians, Nurses, Operational Managers and Heads of Department within the SHaRD and Clin Path directorates as well as for the delivery of the Division’s financial and operational priorities.
•Provide timely, efficient and effective operational service management support for the SHaRD and Clin Path directorates.
•Provide timely, efficient and effective operational service management support for the SHaRD and Clin Path directorates
•Deputise for the General Manager, acting with delegated authority as granted to lead on tasks and in key meetings. Support the wider directorate under the direction of the General Manager.
•Support the Clinical Director, Lead Clinicians, Division Manager and General Manager to ensure that the services are responsive, innovative and provide the highest possible clinical and performance standards.
•Lead on ensuring that all performance/quality targets are met. Design and implement mitigation plans where services are off plan,
• Problem solve as appropriate, and develop and implement lasting solutions in conjunction with clinical colleagues
• To be a key member of the Management Team, taking full responsibility for actions and for keeping other team members fully informed at all times
•Act as an ambassador for the Trust and as a Senior Manager of the Trust working in an ethnically and culturally diverse area, promote the Trust’s Equality and Diversity policy and goals.
Maintain effective working relationships with key internal and external stakeholders, including but not limited to QMUL, commissioners and colleagues across Barts Health. Play a key role in facilitating cross-site working.
•The post holder will manage a team based at the Royal London but with services across the Barts Health patch, some travel may be required within the role
Please note, this post sits within the Specialist Medicine Division within the Royal London Hospital, which at the point of writing this job description is currently undergoing a divisional restructure. Applicants should be aware there may be some changes made to the delivery of services in line with this.
Working for our organisation
Barts Health is one of the largest NHS trusts in the country, and one of Britain’s leading healthcare providers.
The Barts Health group of NHS hospitals is entering an exciting new era on our improvement journey to becoming an outstanding organisation with a world-class clinical reputation. Having lifted ourselves out of special measures, we now have the impetus and breathing space to chart a fresh course in which we are continually striving to improve all our services for patients.
Our vision is to be a high-performing group of NHS hospitals, renowned for excellence and innovation, and providing safe and compassionate care to our patients in east London and beyond. That means being a provider of excellent patient safety, known for delivering consistently high standards of harm-free care and always caring for patients in the right place at the right time. It also means being an outstanding place to work, in which our WeCare values and behaviours are visible to all and guide us in how we work together.
We strive to live by our WeCare values and are committed to promoting inclusion, where every staff member has a sense of belonging. We value our differences and fully advocate, cultivate and support an inclusive working environment.
Detailed job description and main responsibilities
The full job description provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience, and knowledge required. For both documents, please view the attachment/s below.
We particularly welcome applications from Black, Asian and minority ethnic candidates as they are underrepresented within Barts Health at this band.
Person specification
Experience
Essential criteria
4. Significant operational management experience, including Strong experience of managing/ supporting teams to improve waiting times for patients
5. Experience of successfully leading and implementing service improvement projects
6. Has experience of putting together a business case and contributing to its implementation
Skills
Essential criteria
7. Well-developed leadership and influencing skills with the ability to enthuse, motivate and involve individuals and teams, and have them understand the Trust’s and your performance expectations;
8. Analysis of complex data to produce succinct information appropriate for its audience
9. Demonstrates achievements in managing change
10. Communicates the vision and brings it alive – describes what the future needs to look like in terms of service improvement and modernisation
11. Models, and is able to encourage others in being innovative in finding ways of improving the quality of services
12. Ability to rapidly develop strong working relationships and gain the confidence of others, including those across other Barts Health sites.
Knowledge
Essential criteria
13. Knowledge and awareness of issues affecting NHS acute hospitals
14. Evidence of continuing education and development
Qualifications
Essential criteria
15. Educated to relevant Degree level
Desirable criteria
16. Masters in Health management or Core Academic Subject. (or working towards one)
**Visa Sponsorship Information**
Recent changes to UK immigration policy on the Health and Care Visa and Skilled Worker Visa could mean that this role is not eligible for sponsorship or that you may not meet the eligibility criteria.
Sponsorship can only be offered if this post and any individual offered employment meet all the Home Office’s requirements under the UK Skilled Worker visa scheme.
If you are applying from outside the UK or will require sponsorship, please mention this clearly in your application.
To be eligible for sponsorship, the following conditions must be met:
17. Eligible role: The position must be on the UK Skilled Worker visa list. You can check your eligibility here: -.
18. Salary threshold: The role must meet the minimum salary set by the Home Office. Please note that for roles employed under Agenda for Change Terms and Conditions, the High-Cost Area Supplement (HCAS) is not included when calculating the basic salary for the purposes of sponsorship.
19. Skill level: The role must meet the minimum skill requirement of RQF Level 6 or above (graduate level).
20. English language: Applicants must demonstrate English proficiency at CEFR level B1 or higher.
21. Other criteria: Applicants must meet all other criteria as set out by the UK Visas and Immigration (UKVI)