Filtronic is a leading designer and manufacturer of advanced RF, microwave and mmWave solutions for high-performance communication and sensing applications. We develop cutting-edge technologies for satellite communications, aerospace & defence, and 5G infrastructure, operating in frequencies from Ka to W band. Our expertise spans custom MMIC design, complex sub-system integration, and scalable UK-based manufacturing.
The Sales Coordinator will play a key role in supporting the Business Development team and Bid Manager, ensuring seamless workflow and process management across customer relationship management (CRM), bid preparation, and reporting. This role requires a highly organised individual who thrives in a fast-paced environment, with exceptional attention to detail and a proactive approach to supporting complex sales and bid activities.
Summary of Responsibilities:
CRM support
* Maintain and update the CRM system to ensure all business development activities, opportunities, and customer interactions are accurately recorded.
* Monitor data quality, ensuring records are current, accurate, and compliant with company standards.
* Generate CRM-based insights, reports, and dashboards to support decision-making within the sales pipeline.
* Support the Business Development team with CRM training and best practices.
Bid management support
* Work closely with the Bid Manager to coordinate timelines, inputs, and deliverables for bid responses.
* Assist in compiling bid documents, ensuring that all submissions meet quality, formatting, and compliance requirements.
* Liaise with internal stakeholders to gather technical, commercial, and operational information for proposals.
* Track bid progress and maintain bid status reports.
Workflow management
* Oversee the scheduling and coordination of bid development tasks to ensure deadlines are met.
* Manage document versions and maintain a structured bid library for re-use of content.
* Act as a point of communication for the bid team, ensuring clear alignment of responsibilities and priorities.
Reporting
* Prepare regular reports on sales activity, bid pipeline, and business development performance metrics.
* Provide analysis of key trends and progress against targets for the leadership team.
* Support monthly and quarterly reviews by compiling data from CRM and bid activities.
Customer liaison and support
* Act as a first point of contact for inbound customer queries, directing them to the relevant internal team.
* Support pre- and post-sales communication with customers, ensuring timely responses to RFIs, questionnaires, and document requests.
* Schedule and co-ordinate customer calls, reviews, and technical discussions.
* Screen the Filtronic sales inbox.
Visit and event coordination
* Arrange and co-ordinate customer site visits, including logistics, agendas, hospitality, and supporting materials.
* Support the sales and marketing teams with exhibition and event preparation (e.g. booking meetings, preparing documentation, gathering follow-up leads).
* Maintain a calendar of key industry events and customer engagements.
Document and content management
* Maintain and update sales collateral used in sales packs.
* Assist in preparing presentation decks and supporting material for BD meetings or executive briefings.
* Ensure document consistency across customer-facing communications.
Internal co-ordination and admin
* Support regular sales and bid team meetings, including agenda planning, minute-taking, and action tracking.
Requirements
* Strong organisational and time management skills, with the ability to manage multiple priorities.
* Experience with CRM systems (e.g., Salesforce, HubSpot, or similar).
* Excellent written and verbal communication skills.
* Proficiency in Microsoft Office (Word, Excel, PowerPoint).
* Previous experience in bid coordination or sales support roles is highly desirable.
* Attention to detail with the ability to ensure accuracy and consistency across documents and reports.
* Collaborative mindset, able to work effectively with cross-functional teams.
Benefits
* Opportunity to play a pivotal role in supporting high-profile bids and business development activities.
* A dynamic and innovative environment within a growing technology-driven company.
* Professional development opportunities and support to grow within the role.
* Competitive Pension Plans.
* Life Assurance.
* Employee Assistance Programme.