VANRATH are delighted to be supporting a Public Sector employer who are actively seeking a Patch Manager to join their team in Fermanagh.What's in it for you?£16.90 per hourTemp-PermFlexible working options for a healthy work-life balanceExcellent working environment About your next employerOur client is a respected public sector organisation committed to providing sustainable housing solutions and tackling homelessness across Northern Ireland.About youDegree (Level 6) or equivalent and at least 1 year's experience in a customer support environment, orBTEC Higher Cert/Diploma (Level 5) in Housing and 1 year's experience, orEquivalent professional development and 3 years' relevant experienceProven background in delivering excellent customer serviceAbility to manage and prioritise a varied and demanding workloadStrong communication and problem-solving skills, with confidence in handling challenging situationsFull current driving licence or access to suitable transportWhat you'll doDeliver a customer-focused housing management service within your allocated area ("patch")Manage tenancies from commencement through to termination, ensuring compliance and sustainabilitySupport tenants to maintain their homes and resolve issues such as rent arrears, anti-social behaviour, or tenancy concernsLiaise with contractors and other agencies to ensure estates and properties are maintained to a high standardPromote community involvement and cohesion by engaging with residents, local partners, and support organisationsContribute to planned maintenance and redevelopment projects through consultation and coordinationMaintain accurate records and documentation, ensuring all activity complies with organisational policy and governance frameworksFor further information on this opportunity, or any other position in Belfast or wider Northern Ireland, please apply via the link or contact Conor Birch in the strictest confidence. IND04Skills:housing advisor public sector customer support case management housing solutionsBenefits:Additional BenefitsWHJS1_NI