Showroom & Sales Administrator - Thurso, UK
Join a reputable and customer-focused business specialising in high-quality home improvement solutions. Our company prides itself on delivering exceptional service and innovative products to clients across the region. We are committed to fostering a supportive and dynamic work environment, offering opportunities for growth and development within the industry. This is an excellent opportunity for someone looking to be part of a friendly team dedicated to excellence and customer satisfaction.
Job Responsibilities
Greet visitors and customers entering the showroom in a friendly and professional manner.
Engage with customers to discuss available options and gather their requirements.
Convert customer interest into qualified leads by booking appointments with sales staff.
Assist in maintaining the showroom's presentation and ensuring it remains welcoming and tidy.
Support the sales team with administrative tasks as needed.
Manage Saturday morning coverage, with flexibility to accommodate other hours within the agreed schedule.
Contribute to a positive team environment and uphold the company's customer service standards.
Required Skills & Qualifications
Excellent communication and interpersonal skills, with a friendly and approachable manner.
Previous experience in a customer service or administrative role is desirable.
Strong organisational skills and the ability to multitask effectively.
Basic IT skills, including familiarity with Microsoft Office applications.
Ability to work independently and as part of a team.
Flexibility to work part-time hours, ideally between 9:30 am and 3:30 pm or 10 am and 4 pm, including Saturday mornings (not mandatory but preferred).
Enthusiasm for engaging with customers and supporting sales processes.
Compensation & Benefits
Hourly rate of approximately £12.80, with additional commission for each lead successfully converted into an appointment, and further commission if the sale proceeds. This role offers a flexible part-time schedule suitable for school hours or other commitments.
Call to Action
If you are a motivated individual with a passion for delivering excellent customer service and want to be part of a friendly, professional team, we would love to hear from you. Please submit your CV and a brief cover letter outlining your suitability for the role. Join us and contribute to a thriving business committed to quality and customer satisfaction!
Brook Street NMR is acting as an Employment Business in relation to this vacancy